7,534 posts
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Post by alece10 on Mar 24, 2020 16:09:14 GMT
West Side Story in Manchester has now been officially postponed. Tickets will be valid for the revised dates, once announced. Thanks for the update. I'm booked to see it but have received nothing so far from the theatre. If Back to the Future stays closed into May that's my Manchester trip off.
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3,065 posts
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Post by Dr Tom on Mar 24, 2020 16:15:04 GMT
Thanks for the update. I'm booked to see it but have received nothing so far from the theatre. If Back to the Future stays closed into May that's my Manchester trip off. I feel horrible breaking this one to you, but from another thread: Oliver Ormson who was in the show is doing a Youtube series at the moment where where he and his girlfriend record a video of their thoughts at the start and end of each day. In this mornings video he said they had been told the Manchester run was over and they all had been asked to clear out their dressing rooms. He did say tho the show will be on again and it is not the last chance to see it. The Manchester run however appears to have finished. The Royal Exchange Theatre news came in an email about an hour ago. My trip to Manchester to see Cinderella and West Side Story is also off.
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7,534 posts
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Post by alece10 on Mar 24, 2020 17:32:37 GMT
Thanks for the update. I'm booked to see it but have received nothing so far from the theatre. If Back to the Future stays closed into May that's my Manchester trip off. I feel horrible breaking this one to you, but from another thread: Oliver Ormson who was in the show is doing a Youtube series at the moment where where he and his girlfriend record a video of their thoughts at the start and end of each day. In this mornings video he said they had been told the Manchester run was over and they all had been asked to clear out their dressing rooms. He did say tho the show will be on again and it is not the last chance to see it. The Manchester run however appears to have finished. The Royal Exchange Theatre news came in an email about an hour ago. My trip to Manchester to see Cinderella and West Side Story is also off. Just figured why didn't get e mail. I booked over the phone with their box office. So I'll them. Thanks
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7,534 posts
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Post by alece10 on Mar 24, 2020 19:07:17 GMT
Has anyone had anything from Encore? I do know all their staff were working remotely, so it is taking time. So long as you had a booking, you will hear from them in due course. I had an e mail from them on the 17th as I had booked via them for Hairspray. It just said they will be in touch when have more info.
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Post by SamB (was badoerfan) on Mar 25, 2020 9:37:49 GMT
Thanks both - good to know I haven't been missed, anyway!
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1,644 posts
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Post by fiyero on Mar 25, 2020 12:05:23 GMT
&Juliet cancelled until June 6th, just had the email. I’d rebooked my cut down concert ticket for May 30th and still had hope!
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Post by marob on Mar 25, 2020 17:58:58 GMT
Royal Exchange closed until autumn.
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Xanderl
Member
Not always very high value in terms of ticket yield or donations
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Post by Xanderl on Mar 26, 2020 11:06:09 GMT
Just heard from Delfont Mackintosh about my booking for Leopoldstadt -
which is a pretty good offer, I think.
Although actually - "a credit, which can be redeemed for a future performance of the production you have booked for." - not sure what happens if the show doesn't reopen!
Oh well - gone for the credit anyway, on the grounds they will presumably have to change to a refund if the show doesn't come back.
Edited to add ... I asked them on twitter and they clarified this
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486 posts
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Post by drmaplewood on Mar 26, 2020 12:01:43 GMT
The NT is closed until June 30th
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Post by FrontroverPaul on Mar 26, 2020 12:41:21 GMT
Cardiff Open Air Theatre season in Sophia Park cancelled this year
Same programme is now planned for 2021 but all bookings are being refunded.
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3,927 posts
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Post by Dawnstar on Mar 26, 2020 13:16:42 GMT
Cadogan Hall have emailed to say that Love Story is rescheduled from 17th May to 20th September, that tickets will be moved, & to contact them if you can't make the new date. How are we supposed to know now if we can make the new date in 6 months' time? At the moment how does anyone know if they'll even still be alive in 6 months' time?!
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2,379 posts
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Post by robertb213 on Mar 26, 2020 13:22:14 GMT
Cadogan Hall have emailed to say that Love Story is rescheduled from 17th May to 20th September, that tickets will be moved, & to contact them if you can't make the new date. How are we supposed to know now if we can make the new date in 6 months' time? At the moment how does anyone know if they'll even still be alive in 6 months' time?! Ask for a refund now and then rebook it nearer the time when things are hopefully back to normal.
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3,927 posts
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Post by Dawnstar on Mar 26, 2020 15:17:01 GMT
Ask for a refund now and then rebook it nearer the time when things are hopefully back to normal. I did think of that option but I might not be able to get a front stalls seat by that point, whenever that point might be! For the moment, I've tweeted them to ask. Don't want to phone the box office given the email said the box office is currently exremely busy.
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Post by clair on Mar 26, 2020 20:34:15 GMT
So far the best and quickest reaction has been from the National Trust! I had a ticket booked with them at the Barn Theatre at Smallhythe, show was cancelled end of last week, email received letting me know that I would be refunded and the refund is already in my bank account. Slightly strange that the quickest reaction was from a non-theatre company, others have been in touch, some of which I've opted for credit on the account/moved to another date but this the only refund received as yet and still waiting on ATG getting to me. Theatre wise the smoothest has been the Garrick Theatre in Lichfield, simple email and easy process set up.
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806 posts
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Post by duncan on Mar 26, 2020 20:40:30 GMT
Not a show as such but with a lot of this years tours being shunted to later this year and early next year the Kings in Edinburgh has announced that its 2 year refit/refurb closure has been put back a year to 2022.
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3,476 posts
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Post by showgirl on Mar 27, 2020 5:08:30 GMT
With the prospect of further cancellations by the NT in view of the updated closure news, I'll be asking for a refund to replace my credit vouchers as I find them hard to remember and manage anyway, and dealing with so many theatres, all offering/providing different forms of recompense, is becoming unwieldy.
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Xanderl
Member
Not always very high value in terms of ticket yield or donations
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Post by Xanderl on Mar 27, 2020 14:05:39 GMT
Email from the Almeida today confirming cancellation of "Daddy" and offering donation (with gift aid), credit note, or refund. You email them to tell them which you'd like.
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Post by FrontroverPaul on Mar 27, 2020 14:07:28 GMT
Cadogan Hall have emailed to say that Love Story is rescheduled from 17th May to 20th September, that tickets will be moved, & to contact them if you can't make the new date. How are we supposed to know now if we can make the new date in 6 months' time? At the moment how does anyone know if they'll even still be alive in 6 months' time?! I've decided to accept all postponements and transferred tickets for the time being, even if I get a date clash, including Love Story at Cadogan Hall. I'm sure it won't be a problem getting a refund nearer the time if the new date proves unsuitable.
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851 posts
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Post by longinthetooth on Mar 27, 2020 16:20:58 GMT
Waitress has confirmed closure.
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Post by steg on Mar 27, 2020 16:58:11 GMT
Theatre by the Lake in Keswick has cancelled their entire summer season.
"We have taken the sad and difficult decision to cancel our Summer Season. The considerable work needed to prepare for the season, together with the significant costs involved, presents too great a risk during a time of huge upheaval and uncertainty.
"As you may know, the theatre is currently closed. We’re updating our position regularly and will communicate with you as the situation develops. This is a hugely challenging time and we’re now working out how we can safeguard our future so that we remain here for you.
"We’re asking ticket holders to consider donating the cost of their ticket to support the theatre at this time and are hugely grateful to the many people who’ve indicated that they are happy to do so. We cannot thank you enough."
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3,927 posts
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Post by Dawnstar on Mar 27, 2020 23:22:46 GMT
I've decided to accept all postponements and transferred tickets for the time being, even if I get a date clash, including Love Story at Cadogan Hall. I'm sure it won't be a problem getting a refund nearer the time if the new date proves unsuitable. I'm not expecting a date clash to be an issue. It's more that I may not be able to go to any theatre while there is still a risk of catching coronavirus.
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Post by FrontroverPaul on Mar 27, 2020 23:31:44 GMT
I've decided to accept all postponements and transferred tickets for the time being, even if I get a date clash, including Love Story at Cadogan Hall. I'm sure it won't be a problem getting a refund nearer the time if the new date proves unsuitable. I'm not expecting a date clash to be an issue. It's more that I may not be able to go to any theatre while there is still a risk of catching coronavirus. I doubt if there will be any theatre or concerts until we are well through Coronavirus. Nobody will want to go to a show while even a slight risk exists. I hope I'm wrong but I think we can write off the rest of 2020 theatre-wise.
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4,458 posts
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Post by poster J on Mar 28, 2020 2:04:35 GMT
I'm not expecting a date clash to be an issue. It's more that I may not be able to go to any theatre while there is still a risk of catching coronavirus. I doubt if there will be any theatre or concerts until we are well through Coronavirus. Nobody will want to go to a show while even a slight risk exists. I hope I'm wrong but I think we can write off the rest of 2020 theatre-wise. The minute shows reopen I will be there - I don't intend to live the rest of my life in fear. If shows deem it safe to open then I will happily be in their reopening night audience. Economically, I cannot see how the closure can go beyond early to mid summer.
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2,962 posts
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Post by crowblack on Mar 28, 2020 9:32:58 GMT
Economically, I cannot see how the closure can go beyond early to mid summer. I can't see how they can re-open this year - Autumn is optimistic, though I have booked a gig rescheduled to October. 'Lockdown' may 'flatten the curve' but even coming out of this, the disease is still out there and a sector that requires a lot of older people to sit in very close proximity for 2 or 3 hours is one of the highest risks, surely. And that's assuming people will still be in the mood to create and enjoy - I think the psychological effects of this are going to be devastating for many.
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Post by talkingheads on Mar 28, 2020 10:24:36 GMT
Well not a theatre cancellation exactly but I won six tickets to a Prog Music Festival in London with Rick Wakeman and many others. On top of that, I paid £180 to upgrade the tickets to VIP (because it was a standing gig, the VIP area has seating which my Mum needs). However obviously having been postponed until October, I tried to get a refund of the £180 - flat out refusal! Not a single iota of customer service just "All our products are non refundable". Absolute crock, and frankly I'm not even sure it will happen in October anyway but even if it does I'm not sure I'm going to go if this is how they treat people.
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3,927 posts
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Post by Dawnstar on Mar 28, 2020 13:35:31 GMT
I doubt if there will be any theatre or concerts until we are well through Coronavirus. Nobody will want to go to a show while even a slight risk exists. I hope I'm wrong but I think we can write off the rest of 2020 theatre-wise. The minute shows reopen I will be there - I don't intend to live the rest of my life in fear. If shows deem it safe to open then I will happily be in their reopening night audience. Economically, I cannot see how the closure can go beyond early to mid summer. Unfortunately that attitude is only possible if you don't live with anyone with increased coronavirus vulnerability. I won't say to my mother "I'm going to the theatre. If I get coronavirus, pass it on to you & it kills you then tough luck." Therefore I'm not sure I'll be able to go to the theatre until an effective coronavirus vaccine is rolled out, if scientists manage to develop one that is. If not then I might be self-isolating with my mother for over 20 years, given both my grandparents lived to 93 & my mother is currently 72. Also, given how anxious I was yesterday about just dashing 200 years down the road to pick up some groceries from my aunt & uncle's house (left on the doorstep, no contact), I think I will find it very difficult after months/years of self-isolation to be in a big group of people. I imagine many others who, like me, find socialising quite difficult at the best of times will feel the same.
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2,962 posts
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Post by crowblack on Mar 28, 2020 14:01:15 GMT
If not then I might be self-isolating with my mother for over 20 years, given both my grandparents lived to 93 & my mother is currently 72. Also, given how anxious I was yesterday about just dashing 200 years down the road to pick up some groceries from my aunt & uncle's house (left on the doorstep, no contact), I think I will find it very difficult after months/years of self-isolation to be in a big group of people. I imagine many others who, like me, find socialising quite difficult at the best of times will feel the same. Agree - I'm in the same situation here, and if/when theatre does start up again I hope it will allow some sort of home viewing access to those who will not be able to visit, either for their own safety's sake or because they are shielding others who are vulnerable. Access has always been an issue for many with physical or mental disabilities, geography and poverty so I hope theatres who now "discover" they can stream things into homes will continue to do so with future productions for those of us who are in these groups anyway.
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Post by FrontroverPaul on Mar 28, 2020 14:38:10 GMT
If not then I might be self-isolating with my mother for over 20 years, given both my grandparents lived to 93 & my mother is currently 72. Also, given how anxious I was yesterday about just dashing 200 years down the road to pick up some groceries from my aunt & uncle's house (left on the doorstep, no contact), I think I will find it very difficult after months/years of self-isolation to be in a big group of people. I imagine many others who, like me, find socialising quite difficult at the best of times will feel the same. Agree - I'm in the same situation here, and if/when theatre does start up again I hope it will allow some sort of home viewing access to those who will not be able to visit, either for their own safety's sake or because they are shielding others who are vulnerable. Access has always been an issue for many with physical or mental disabilities, geography and poverty so I hope theatres who now "discover" they can stream things into homes will continue to do so with future productions for those of us who are in these groups anyway. Picking up on the home viewing access point above, it's a shame we can't mention in the current circumstances some of what's already out there to view on a Smart TV or PC. I do understand the reasons and the bootleg/legality/Forum rules aspects but does anyone really care just now ? Some of the best stuff is quite hidden but I've found and watched three full length shows in the last few days all in excellent quality, including the last incarnation of my all-time favourite musical , which I still hope will come to London but I never thought I'd get to see the full Broadway version. (hopefully this is sufficiently cryptic to be permissible!)
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Post by Forrest on Mar 28, 2020 16:39:54 GMT
Has anyone heard anything from the Barbican? I have a ticket for Orlando for next Saturday, but haven't heard from them at all.
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1,846 posts
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Post by NeilVHughes on Mar 28, 2020 16:50:31 GMT
Barbican:
Received the following yesterday along with details of the impact on the closure on membership.
The Barbican will be in contact very soon with further information about the closure and issues like ticket refunds. As you can imagine there’s a lot to get through, so it’s taking a bit more time than usual. We'd really appreciate your patience.
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