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Post by Deleted on Jan 13, 2017 15:06:54 GMT
An aside but also herding people into that theatre/queuing them outside when it's a hell of a death junction on that road and seems perpetually full of construction is going to be a nightmare surely? at HP at least they've got the 'island' that they're on and the relatively quiet side street. I don't relish the thought of the physical queue to get in either (of course they may have it all figured out...)
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Post by daniel on Jan 13, 2017 15:08:13 GMT
Do Ticketmaster UK never give you the option of choosing your own seats? I know Hamilton Broadway is powered through Ticketmaster as well and I've always chosen my own seats. Yeah they usually do, but it's something to do with big on-sales because the system can handle more users at once in automatic allocation mode. It's understandable, but frustrating nonetheless. |
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Post by Deleted on Jan 13, 2017 15:09:51 GMT
Do Ticketmaster UK never give you the option of choosing your own seats? I know Hamilton Broadway is powered through Ticketmaster as well and I've always chosen my own seats. Yeah they usually do, but it's something to do with big on-sales because the system can handle more users at once in automatic allocation mode. It's understandable, but frustrating nonetheless. That's fair enough. At least that means they may turn that option back on once the rush for tickets has calmed down further into the run. |
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Post by Deleted on Jan 13, 2017 15:12:34 GMT
I think "premium" is just a clever disguise these days to hide the fact that a "top price £150" would put even more punters off. Looks better to write "top price £85, premium seats available at..." And before too long... Top price tickets: £85 Sub-premium tickets: £100 Demi-premium tickets: £130 Premium tickets: £150 So you buy a top-price ticket and find yourself behind a pillar in the balcony. |
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Post by Jon on Jan 13, 2017 15:18:39 GMT
When I saw Hamilton on Broadway, i had an e-ticket and i suspect that rather than printing off tickets, theyll will email the QR code nearer the time and it'll be scanned
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Post by duncan on Jan 13, 2017 15:42:33 GMT
When I saw Hamilton on Broadway, i had an e-ticket and i suspect that rather than printing off tickets, theyll will email the QR code nearer the time and it'll be scanned They've said today,
"Upon arrival at the theatre on the day of the performance, patrons will be asked to swipe the payment card they used to originally purchase their tickets to gain admission into the theatre," the company said in a statement. "Patrons wishing to pay by cash can only do so once the Box Office at the Victoria Palace Theatre reopens in the autumn." The Hamilton website states ticket holders will also have to present photographic ID at the theatre in addition to the original payment card.
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Post by d'James on Jan 13, 2017 15:48:11 GMT
What happens if you have to replace your card in the meantime? Or it expires?
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Post by Deleted on Jan 13, 2017 15:48:57 GMT
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Post by Deleted on Jan 13, 2017 15:49:25 GMT
What happens if you have to replace your card in the meantime? Or it expires? It says on the website to contact Ticketmaster so they can change the card associated with the booking. |
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Post by Deleted on Jan 13, 2017 15:58:12 GMT
Let's all welcome Rupert Jones, Deputy Editor of Guardian's Money section to the board. |
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Post by kathryn on Jan 13, 2017 15:59:13 GMT
Does this mean you have to get back into the virtual queue or you just end up back on the first step of booking do we think? I would hope that you wouldn't have to queue again, but who knows... I reckon if there's a "Continue Shopping" you'd be safe, if not then it's probably a re-queue For Cursed Child you have to re-queue - I would not be surprised if this was the same (especially as they say 'entire booking process'). |
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Post by steve10086 on Jan 13, 2017 16:01:32 GMT
I would hope that you wouldn't have to queue again, but who knows... I reckon if there's a "Continue Shopping" you'd be safe, if not then it's probably a re-queue For Cursed Child you have to re-queue - I would not be surprised if this was the same (especially as they say 'entire booking process'). Would there be a risk of losing the tickets from the first performance? |
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Post by Deleted on Jan 13, 2017 16:05:36 GMT
When I saw Hamilton on Broadway, i had an e-ticket and i suspect that rather than printing off tickets, theyll will email the QR code nearer the time and it'll be scanned They've said today,
"Upon arrival at the theatre on the day of the performance, patrons will be asked to swipe the payment card they used to originally purchase their tickets to gain admission into the theatre," the company said in a statement. "Patrons wishing to pay by cash can only do so once the Box Office at the Victoria Palace Theatre reopens in the autumn." The Hamilton website states ticket holders will also have to present photographic ID at the theatre in addition to the original payment card.
And if you check the FAQ: "When patrons book, they will receive a simple email confirmation as proof of purchase. This is not a ticket. Upon arrival at the theatre, patrons will be required to present their original email confirmation, their original payment card and a Government-issued photo ID such as a driving license or passport as proof of ID. The cardholder must be present and attend the performance. The theatre will then swipe the patron’s card to produce seat location slips which gain them and their party admittance into the auditorium. All members of the party should enter the theatre at the same time." They'll have a system in place ready to go, it doesn't have to be a painfully long process, but every card will need to be swiped for people to be issued these seat location slips. |
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Post by kathryn on Jan 13, 2017 16:11:56 GMT
For Cursed Child you have to re-queue - I would not be surprised if this was the same (especially as they say 'entire booking process'). Would there be a risk of losing the tickets from the first performance? Probably! I guess we'll find out on monday. I suspect they'll have made it awkward to book for more than one performance, since they know demand will be high enough in this initial booking period that if everyone buys 4 tickets some won't get any at all. The uberfans have the lotteries and public booking and the later releases to try for repeat viewing tickets. |
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Post by infofreako on Jan 13, 2017 16:12:21 GMT
For Cursed Child you have to re-queue - I would not be surprised if this was the same (especially as they say 'entire booking process'). Would there be a risk of losing the tickets from the first performance? Woulfnt think so. I would read that as you would complete and pay for your first purchase and then return to the start of the process and attempt to locate further tickets. For this I assume the code will register it has been used for 2 tickets therefore still be valid for a further 2 |
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Post by daniel on Jan 13, 2017 16:12:30 GMT
I'm scared that these "seat location slips" will be in lieu of an actual ticket...I like to collect physical tickets!
I also wonder how much money they'll save by just printing little slips of paper rather then full tickets...
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Post by d'James on Jan 13, 2017 16:16:22 GMT
I hope they'll accept my British Government-issued Driving LicenCe.  |
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Post by Deleted on Jan 13, 2017 16:17:19 GMT
They've said today,
"Upon arrival at the theatre on the day of the performance, patrons will be asked to swipe the payment card they used to originally purchase their tickets to gain admission into the theatre," the company said in a statement. "Patrons wishing to pay by cash can only do so once the Box Office at the Victoria Palace Theatre reopens in the autumn." The Hamilton website states ticket holders will also have to present photographic ID at the theatre in addition to the original payment card.
And if you check the FAQ: "When patrons book, they will receive a simple email confirmation as proof of purchase. This is not a ticket. Upon arrival at the theatre, patrons will be required to present their original email confirmation, their original payment card and a Government-issued photo ID such as a driving license or passport as proof of ID. The cardholder must be present and attend the performance. The theatre will then swipe the patron’s card to produce seat location slips which gain them and their party admittance into the auditorium. All members of the party should enter the theatre at the same time." They'll have a system in place ready to go, it doesn't have to be a painfully long process, but every card will need to be swiped for people to be issued these seat location slips. But what if u have paid by cash!?! What card will they swipe!?!? |
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Post by infofreako on Jan 13, 2017 16:20:01 GMT
I assume that when you buy in cash they will take your details and check your ID much as they did for miss saigon dayseats and then they will check the ID again on the day when admitting you to the theatre
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Post by Deleted on Jan 13, 2017 16:28:42 GMT
But what if u have paid by cash!?! What card will they swipe!?!? You can only pay by cash at the theatre box office so they can take a blood sample, or some other bodily fluid. |
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Post by lynette on Jan 13, 2017 16:34:54 GMT
Frankly I find the whole process ridiculous. I don't like the idea of touts taking all the tix and selling them at inflated prices but this ID thing makes it such a faff for us genuine punters. Why can't they block the touts online. Honestly if the Russians can run the US election surely some nerd or other can work out a system of stopping multiple buys. And don't mention Wimbledon. 😳😳
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Post by Deleted on Jan 13, 2017 16:40:20 GMT
I wonder how much a tout might pay me for my unique code?
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Post by Deleted on Jan 13, 2017 16:41:44 GMT
And don't mention Wimbledon. 😳😳 |
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Post by steve10086 on Jan 13, 2017 16:42:14 GMT
I wonder how much a tout might pay me for my unique code? How do we know the codes are really unique? They may all just be the same. Everyone post their code so we can check |
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Post by Deleted on Jan 13, 2017 17:15:34 GMT
I'm scared that these "seat location slips" will be in lieu of an actual ticket...I like to collect physical tickets! I also wonder how much money they'll save by just printing little slips of paper rather then full tickets... This is the very same struggle that irks me - in all my time attending theatres, I've always kept a ticket. I imagine they could make them a bit spesh like the Cursed Child ones. Delmack don't tend to do that anyway though I guess. |
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