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Post by daniel on Jan 13, 2017 13:25:20 GMT
Very pleased that DMT+ members will get a bonus 2 hours headstart on booking...I bought the membership hoping for such a situation! Roll on Monday... It would be superb if any of the lucky DMT+ members on this forum would spare a minute to share their booking experience here after 10am? Knowing some details on pricing and seat allocations would be highly appreciated and most helpful to reduce Monday noon stress levels for us "plebs"  I will try my best to do this - if we get a seating plan I'll screenshot etc, and will happily share how the booking process goes  |
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Post by RudyGrey on Jan 13, 2017 13:26:00 GMT
It would be superb if any of the lucky DMT+ members on this forum would spare a minute to share their booking experience here after 10am? Knowing some details on pricing and seat allocations would be highly appreciated and most helpful to reduce Monday noon stress levels for us "plebs" I will try my best to do this - if we get a seating plan I'll screenshot etc, and will happily share how the booking process goes Thanks a million in advance! |
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Post by steve10086 on Jan 13, 2017 13:29:49 GMT
Damn, now I'm not sure whether to book at all. I never book without knowing my seats. These days when almost the whole stalls, except a block in the centre and the seat next to the toilet at the back, are all "top price", the seats could be almost anywhere. Don't like that at all.
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Post by Dan213 on Jan 13, 2017 13:37:23 GMT
Damn, now I'm not sure whether to book at all. I never book without knowing my seats. These days when almost the whole stalls, except a block in the centre and the seat next to the toilet at the back, are all "top price", the seats could be almost anywhere. Don't like that at all. I should imagine you will be told the allocated seat(s) before you book, just you you won't be able to physically select them yourself |
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Post by steve10086 on Jan 13, 2017 13:43:46 GMT
Damn, now I'm not sure whether to book at all. I never book without knowing my seats. These days when almost the whole stalls, except a block in the centre and the seat next to the toilet at the back, are all "top price", the seats could be almost anywhere. Don't like that at all. I should imagine you will be told the allocated seat(s) before you book, just you you won't be able to physically select them yourself Ah, of course! So it's a case of choosing a price bracket, being offered seats, deciding whether to accept them or not, then potentially going through it all again until you have something you like the sound of. Am wondering where the fun went in booking to see a musical though  |
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Post by dazzerlump on Jan 13, 2017 13:51:57 GMT
This notion of not being able to book seats as completely turned me off. I have a bit of an OCD about choosing seats so being told we wont get to do that means I'll just wait until the fuss dies down... and it will. Imo don't think we have another Harry Potter and the cursed child on our hands here! I reckon it'll be busy for a while and then like any show tickets will become readily available
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Post by Deleted on Jan 13, 2017 13:57:31 GMT
Am I right in thinking it's just the presale being handled by ticketmaster? And the general sale will be through Delfont Mackintosh's website? So surely anyone that really wants to choose their own seats can just use the general sale instead.
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Post by infofreako on Jan 13, 2017 14:04:06 GMT
Am I right in thinking it's just the presale being handled by ticketmaster? And the general sale will be through Delfont Mackintosh's website? So surely anyone that really wants to choose their own seats can just use the general sale instead. I think youre right. I reckon theyve enlisted ticketmaster to deal with an expected rush because they have better equipped load management software |
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Post by kathryn on Jan 13, 2017 14:04:17 GMT
I'm not sure that not being able to choose your own seats makes much difference, when we have no idea what they'll be like after the refurb. There will be an element of pot-luck even for people who are selecting their seats.
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Post by daniel on Jan 13, 2017 14:06:00 GMT
Am I right in thinking it's just the presale being handled by ticketmaster? And the general sale will be through Delfont Mackintosh's website? So surely anyone that really wants to choose their own seats can just use the general sale instead. They've said that you can book through DelMack, Hamilton or Ticketmaster websites but you'll need a TM account regardless, so I think either all of the sites will link back to TM, or it'll be somehow embedded into the site (a bit how, for example, you can book for Wicked directly through Wicked or ATG, completely different sites but you see the same seating availability. |
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Post by daniel on Jan 13, 2017 14:07:57 GMT
Also confirmed on the official Twitter, although there is a limit of 4 tickets per person for the booking period, if you try to split it across various dates this is possible, but you'll have to repeat the booking process.
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Post by charliec on Jan 13, 2017 14:12:33 GMT
Also confirmed on the official Twitter, although there is a limit of 4 tickets per person for the booking period, if you try to split it across various dates this is possible, but you'll have to repeat the booking process. Does this mean you have to get back into the virtual queue or you just end up back on the first step of booking do we think? |
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Post by daniel on Jan 13, 2017 14:14:22 GMT
Confirmation that seating will be allocated automatically on selecting a Price Band:
Given that the final layout of the building/sight lines may not be confirmed yet (did someone mention earlier on about another ticket release in the Autumn once the refurb is complete?) I am expecting that restricted view seats/front row may not even be released yet, until they have a greater idea of restrictions and suitable pricing.
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Post by daniel on Jan 13, 2017 14:15:15 GMT
Also confirmed on the official Twitter, although there is a limit of 4 tickets per person for the booking period, if you try to split it across various dates this is possible, but you'll have to repeat the booking process. Does this mean you have to get back into the virtual queue or you just end up back on the first step of booking do we think? I would hope that you wouldn't have to queue again, but who knows... I reckon if there's a "Continue Shopping" you'd be safe, if not then it's probably a re-queue |
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Post by ali973 on Jan 13, 2017 14:19:03 GMT
Confuse me? You can't chose your own seat? Can you at least select which tier i.e. stalls, dress circle, etc?
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Post by infofreako on Jan 13, 2017 14:21:09 GMT
Confuse me? You can't chose your own seat? Can you at least select which tier i.e. stalls, dress circle, etc? You can choose by price band. Sometimes ticketmaster offers the areas individually within that price band but it doesnt look like thats the case here |
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Post by Deleted on Jan 13, 2017 14:23:32 GMT
I think I'm going to go in armed with an old seating plan (hopefully the overall scale won't be too radically different to how it has been?) and if it at any point in the process I feel like I'm being sold a dud, I'll just nope right on out and come back when public booking opens. I don't necessarily mind not being able to choose my own seat, but if they keep offering what appears to be a terrible one, or won't even tell me which seat they've assigned for me, then I'd really rather just wait until public booking opens on the DM site so I *know* what I'm paying for.
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Post by Deleted on Jan 13, 2017 14:29:01 GMT
WAIT, the official Twitter feed is now saying that Delfont Mackintosh will redirect to Ticketmaster? So there's a possibility you may never be able to choose your own specific seat until the theatre reopens and you're able to walk into the box office and point at a seating chart? Well, that's..... REALLY irritating, frankly.
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Post by Deleted on Jan 13, 2017 14:32:19 GMT
WAIT, the official Twitter feed is now saying that Delfont Mackintosh will redirect to Ticketmaster? So there's a possibility you may never be able to choose your own specific seat until the theatre reopens and you're able to walk into the box office and point at a seating chart? Well, that's..... REALLY irritating, frankly. Yeah it is. I would think they would change it once the hype went away and you could just log on and get a ticket like you can with Book of Mormon. But who knows how long that will take to happen? |
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Post by Deleted on Jan 13, 2017 14:36:11 GMT
I think it depends how long they're committing to the Paperless Ticketing thing, as it's powered by Ticketmaster so presumably won't necessarily be transferrable to other ticket brokers. :/
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Post by daniel on Jan 13, 2017 14:37:23 GMT
I think booking is going to be with Ticketmaster for the foreseeable...they're administering the Paperless system, so I don't think we'll get to book through DM even when public booking opens.
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Post by Deleted on Jan 13, 2017 14:45:30 GMT
Do Ticketmaster UK never give you the option of choosing your own seats? I know Hamilton Broadway is powered through Ticketmaster as well and I've always chosen my own seats.
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Post by indis on Jan 13, 2017 14:49:53 GMT
This paperless and get your real ticket at the theatre-thing is awful
how long in advance do i have to be at the theatre then at the day of the show i am seeing? when i looked at the queue of people
who waited to get into the theater to see Harry Potter it looked waaaaaay too long, how many time does that take
to get in and start the show in time if they have to control everybody?
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Post by Deleted on Jan 13, 2017 14:53:26 GMT
Do Ticketmaster UK never give you the option of choosing your own seats? I know Hamilton Broadway is powered through Ticketmaster as well and I've always chosen my own seats. I've looked at other shows on Ticketmaster UK and it looks like it's wholly possible, so I guess they've just disabled the facility for Hamilton, at least until they figure out how manageable this is going to be. I must say, I've always been optimistic about Hamilton's chances of going down well in the West End, and even I think they're taking it a bit OTT. This paperless and get your real ticket at the theatre-thing is awful how long in advance do i have to be at the theatre then at the day of the show i am seeing? when i looked at the queue of people who waited to get into the theater to see Harry Potter it looked waaaaaay too long, how many time does that take to get in and start the show in time if they have to control everybody? The good news is the Harry Potter queue moves very quickly once it's started going. But then, they're just doing bag checks, and not printing out tickets. |
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Post by Nelly on Jan 13, 2017 15:02:31 GMT
This paperless and get your real ticket at the theatre-thing is awful how long in advance do i have to be at the theatre then at the day of the show i am seeing? when i looked at the queue of people who waited to get into the theater to see Harry Potter it looked waaaaaay too long, how many time does that take to get in and start the show in time if they have to control everybody? Harry Potter's queues never took that long to get inside, granted that was just security checks not picking up your tickets. I do think we need to be a bit sensible here and recognise that they've actually thought about how that might work every night and will have the appropriate 'infrastructure' to deal with 1000+ people in the same situation every night. They've got a while! I must say, I haven't read too much about the work going on at the theatre but it sounds like they're being sensible by not releasing any types of tickets that could be effected by the ongoing refurb. I also think the not being able to select your own seats and just being offered a price band/seating area is the pay off for not having to queue for hours online, it's a much more simplified way of handling a large influx of people wanting to book tickets at the same time. |
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