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Post by ceebee on Jun 23, 2021 18:10:10 GMT
I was due to go next Tuesday 29 June - three tickets for the moving section row B. I was re-seated to Row K left side yesterday, and rejected the new seats and asked for a refund. Reason being I am due to see it anyway on 13th July and only booked the moving section because the price was cheap at the time. In terms of rights for like-for-like seats, I guess they'd be willing to bump you to the same seats many weeks or months ahead, but not obliged to (particularly if it gets good reviews and becomes a hot ticket). Looks to me like they are sorting out the groups, 3's and 2's and 1's are being dropped in around the larger groups. Reckon if you're a single, you might have to wait a little longer for confirmation.
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Post by elibal on Jun 23, 2021 18:18:55 GMT
These are the song titles in there, for anyone not wanting to go through the link: {Spoiler - click to view}
• Bad Cinderella
• Beauty Has a Price
• The Cinderella Waltz
• Cinderella's Soliloquy
• Far Too Late
• Final Scene
• I Am No Longer Me
• I Know I Have a Heart
• I Know You
• Man's Man
• Marry for Love
• Moment of Triumph
• Only You; Lonely You
• So Long
• Unbreakable
• Unfair
• The Vanquishing of the Three-Headed Sea Witch
• The Wedding March
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8,168 posts
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Post by alece10 on Jun 23, 2021 18:27:40 GMT
I'm not going until 9th July but I'm fully expecting to be moved as I'm a single ticket.
But I've booked aisle seat due to medical reasons and if I don't get aisle then I won't be able to go.
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145 posts
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Post by mjh on Jun 23, 2021 18:28:23 GMT
Just had a cancellation email through for my tickets for Tuesday.
Disappointing but also frustrating that they’re fobbing me off with a credit voucher or refund. I’d also grabbed a couple of “Ball” tickets at the front while they were cheap during previews and the credit voucher will only get me vastly inferior seats.
I sympathise but a strongly worded email will be heading their way.
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Post by steve10086 on Jun 23, 2021 18:30:35 GMT
We’ll all I’ve got is a credit note!
Not even rescheduled to another date.
Thanks!
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2,265 posts
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Post by richey on Jun 23, 2021 18:42:11 GMT
These are the song titles in there, for anyone not wanting to go through the link: {Spoiler - click to view}
• Bad Cinderella
• Beauty Has a Price
• The Cinderella Waltz
• Cinderella's Soliloquy
• Far Too Late
• Final Scene
• I Am No Longer Me
• I Know I Have a Heart
• I Know You
• Man's Man
• Marry for Love
• Moment of Triumph
• Only You; Lonely You
• So Long
• Unbreakable
• Unfair
• The Vanquishing of the Three-Headed Sea Witch
• The Wedding March
The penultimate title sounds rather intriguing |
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Post by FairyGodmother on Jun 23, 2021 18:59:58 GMT
There's a short clip of it on Instagram — I think I linked to it w few pages back. I hope the last one's good. I'll be measuring it against The Slipper and the Rose.  |
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Post by stagebyte on Jun 23, 2021 20:26:14 GMT
There's a short clip of it on Instagram — I think I linked to it w few pages back. I hope the last one's good. I'll be measuring it against The Slipper and the Rose. Love that movie... Now I’d pay big bucks to see that onstage |
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Post by oxfordsimon on Jun 23, 2021 21:01:28 GMT
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640 posts
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Post by andrew on Jun 23, 2021 21:23:49 GMT
Has anybody heard about their vinyls/CDs etc being delivered yet? The album release has been delayed to July 9th. |
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Post by cheesy116 on Jun 23, 2021 22:07:38 GMT
Have they announced yet what show the alternate Cinderella is on ? The matinees or the first show of the week ?
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1,585 posts
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Post by anita on Jun 24, 2021 9:42:54 GMT
Anyone had their ticket link yet?
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Post by Mark on Jun 24, 2021 10:45:27 GMT
For Wednesday just had my two row M seats moved (booked them separate but they were next to each other) - one to circle one to back row of stalls. I could no longer make that date and Mum wasn't fussed about going if she was sat apart from my dad so have opted for a refund for one of them and my dad is going to sit in the circle seat. Going to rebook asap for a date I can do - I'm curious if any of the socially distanced performances will go back on sale.
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Post by stuartmcd on Jun 24, 2021 11:46:10 GMT
For Wednesday just had my two row M seats moved (booked them separate but they were next to each other) - one to circle one to back row of stalls. I could no longer make that date and Mum wasn't fussed about going if she was sat apart from my dad so have opted for a refund for one of them and my dad is going to sit in the circle seat. Going to rebook asap for a date I can do - I'm curious if any of the socially distanced performances will go back on sale. It looks like there are tickets available for this Saturday back on sale. You can see what the socially distanced seating layout looks like. |
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Post by danb on Jun 24, 2021 11:49:48 GMT
Where from? They’re not on LW.
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5,161 posts
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Post by TallPaul on Jun 24, 2021 11:53:51 GMT
I know it's not that type of Cinderella, but oh yes they are!
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857 posts
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Post by stuartmcd on Jun 24, 2021 11:54:37 GMT
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Post by fiyero on Jun 24, 2021 11:55:00 GMT
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134 posts
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Post by romeo94 on Jun 24, 2021 12:11:05 GMT
My front row £19.50 ticket has been moved to row S of the stalls. Still good value for the price I guess but looks like a fair way back
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Post by anita on Jun 24, 2021 13:50:50 GMT
Just got email with my ticket attached. Great I was getting worried.
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Post by BurlyBeaR on Jun 24, 2021 14:06:43 GMT
So is it right that some people are having their seats cancelled despite the fact that there are tickets (more expensive ones obvs) on sale for the very same performance?
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Post by danb on Jun 24, 2021 14:22:01 GMT
I think that they are taking the mickey. You booked a front row seat. The price is irrelevant. I’m quite sure that the t&c’s cover them but it really sucks that they aren’t doing more to give people what they booked.
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Post by stuartmcd on Jun 24, 2021 14:31:45 GMT
I think that they are taking the mickey. You booked a front row seat. The price is irrelevant. I’m quite sure that the t&c’s cover them but it really sucks that they aren’t doing more to give people what they booked. They don’t know what matters more to someone. The date that they booked or the seat that they booked. I think their number one priority is to to try and keep you on the same date as you may have booked train tickets or hotels etc. I know for me personally I was more concerned about still going on Friday as I wanted to be at the first preview plus I had booked train tickets so moving my seat wasn’t a bit concern for me. But I appreciate that some people book particular seats for a reason and may not care what date they get moved to to keep that seat. It must be quite difficult for the box office staff to figure this all out. |
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Post by Deleted on Jun 24, 2021 14:54:05 GMT
So is it right that some people are having their seats cancelled despite the fact that there are tickets (more expensive ones obvs) on sale for the very same performance? Les Mis did that, we had this debate six months ago! |
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Post by mjh on Jun 24, 2021 14:55:10 GMT
So is it right that some people are having their seats cancelled despite the fact that there are tickets (more expensive ones obvs) on sale for the very same performance? That is exactly what's happened for me. Tickets for Tuesday 29th cancelled. Seats a few spaces away are now up for sale at 3 X what I paid. I've just hastily rebooked some seats in the dress circle at the group rate (so it was covered by my credit voucher) to get my foot in the door and am now awaiting a call back from the box office to sort this mess out. Absolutely disgraceful. |
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