4,029 posts
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Post by Dawnstar on Jul 30, 2019 11:17:27 GMT
I find the Lyric staff generally very nice when I go there once a month or so for Showstopper. Of course they might all be especially happy those evenings because they get to see something other than Thriller! It's also the only theatre where I've put in a complaint in writing, because I got so fed up with the soap dispensers in the loos failing to work time after time. It took them rather a long time to reply but eventually they did & since then the soap dispensers have worked, to my great relief.
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5,159 posts
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Post by TallPaul on Jul 30, 2019 11:48:14 GMT
In fairness to @remark , the Apollo was quite badly behaved when it allowed its ceiling to fall onto all those Japanese tourists.
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2,302 posts
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Post by Tibidabo on Jul 30, 2019 11:49:39 GMT
Another sudisfied customer, then, Dawnstar. Really Monkey? You know you'll get certain board members in a right old lather if you start all that up on another thread.
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Post by Deleted on Jul 30, 2019 12:27:07 GMT
In fairness to @remark , the Apollo was quite badly behaved when it allowed its ceiling to fall onto all those Japanese tourists. That was a kindness in the long term though, now audiences are all spared from the horrors of sitting in the Apollo balcony.
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2,302 posts
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Post by Tibidabo on Jul 30, 2019 12:29:00 GMT
You don't think it will wash with them, then, Tibs? I think pretty inevitabubbly not.
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8,162 posts
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Post by alece10 on Jul 30, 2019 17:32:14 GMT
In fairness to @remark , the Apollo was quite badly behaved when it allowed its ceiling to fall onto all those Japanese tourists. Isnt that what they call "immersive theatre"?
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460 posts
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Post by pianowithsam on Jul 30, 2019 21:22:21 GMT
I’m not talking about things going wrong in the Theatre. It’s out of there control. For example at Hamilton on Thursday we had to leave the Theatre to go down the road for the toilet. That’s not bad behaviour, they were doing their best. However, at said same show I bought a drink for the second act and when the show finished I took my plastic cup with me (like a good boy). Could I find a bin? Nope. We got ushered (see next para) out of the side door onto a buildng site and there were no bins or ushers holding bags like I'm used to. I walked round to the main entrance and handed the cup to a member of staff. Now, the ushers. Wow do they love the sound of their own voices in that Theatre. I’ve never seen/heard anything like it. Just shut up already. It’s meant to be a pleasurable experience going to the Theatre. I don’t want to hear you shouting where the toilets are. Wait until somebody asks. Also, when a tannoy announcement has just been made, you don’t need to repeat it at the top of your voice. Compare this to the absolutely perfect staff at Jamie on Tuesday. Theatre is about the whole experience and I’m afraid some of the staff spoiled that for me at the Victoria Palace Theatre. Lol. Small world. Where were you sat on Thursday? Was a nightmare having no water. Funny how the show started 10 minutes late but finished on time...
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Post by xanady on Jul 30, 2019 22:40:22 GMT
^Lol...let’s stop the soft soaping or it will be a deter(gent)rent and the board will be cleaned out by the spongers....
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Post by d'James on Jul 31, 2019 10:47:35 GMT
I’m not talking about things going wrong in the Theatre. It’s out of there control. For example at Hamilton on Thursday we had to leave the Theatre to go down the road for the toilet. That’s not bad behaviour, they were doing their best. However, at said same show I bought a drink for the second act and when the show finished I took my plastic cup with me (like a good boy). Could I find a bin? Nope. We got ushered (see next para) out of the side door onto a buildng site and there were no bins or ushers holding bags like I'm used to. I walked round to the main entrance and handed the cup to a member of staff. Now, the ushers. Wow do they love the sound of their own voices in that Theatre. I’ve never seen/heard anything like it. Just shut up already. It’s meant to be a pleasurable experience going to the Theatre. I don’t want to hear you shouting where the toilets are. Wait until somebody asks. Also, when a tannoy announcement has just been made, you don’t need to repeat it at the top of your voice. Compare this to the absolutely perfect staff at Jamie on Tuesday. Theatre is about the whole experience and I’m afraid some of the staff spoiled that for me at the Victoria Palace Theatre. Lol. Small world. Where were you sat on Thursday? Was a nightmare having no water. Funny how the show started 10 minutes late but finished on time... I was high-number stalls. They definitely rushed the interval.
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460 posts
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Post by pianowithsam on Jul 31, 2019 12:08:03 GMT
Lol. Small world. Where were you sat on Thursday? Was a nightmare having no water. Funny how the show started 10 minutes late but finished on time... I was high-number stalls. They definitely rushed the interval. Yeah, they must have done. Certainly didn’t feel like 15 minutes.
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Post by partytentdown on Jul 31, 2019 12:48:09 GMT
On my first and only visit to the Young Vic I found the woman on the box office to be dismissive and the FOH who I asked for help finding my seat (because she hadn’t directed me properly in the first place) actually TUTTED at me. Oh you mean the 'welcome team'
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1,347 posts
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Post by tmesis on Jul 31, 2019 15:13:01 GMT
I find the bag searching a bit aggressive and unfriendly at NT - although I usually avoid it by entering through the Espresso Bar. Contrast that with the searches done at ROH when they are always extremely polite and friendly. I also found it a bit tiresome the three times I went to see Company I was searched, which was fine, but then 'tagged' airport style, to indicate I'd been inspected.
btw - I'm about to leave home for tonight's Prom Concert - in previous years the RAH staff have been REALLY brusque in this regard.
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471 posts
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Post by mistressjojo on Aug 1, 2019 0:58:38 GMT
I haven't been for a few years, but have the over- zealous Globe volunteers improved their game?
I'll never forget being swooped upon and 'No photos!" yelled in my face, when I dared to change my camera battery in my lap during interval. Especially when another man was standing 2 feet in front of me brazenly weilding a handycam.
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2,389 posts
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Post by peggs on Aug 2, 2019 18:58:33 GMT
I haven't been for a few years, but have the over- zealous Globe volunteers improved their game? I'll never forget being swooped upon and 'No photos!" yelled in my face, when I dared to change my camera battery in my lap during interval. Especially when another man was standing 2 feet in front of me brazenly weilding a handycam. I think there may have been a change in some of the volunteers over the last few years or perhaps a change in how they operate in the yard, they're on the doors now but not in the yard in the way they once were, I once got pushed off my stage leaning spot by a volunteer. And they seem more laid back and don't insist groundlings stand up ages before the interval ends like they used to. Loads of people take pictures too, they say you can't when there are actors on stage so before and during the interval seem fine.
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