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Post by infofreako on Jan 17, 2017 16:00:56 GMT
Maybe i am misunderstanding but as far as i am aware they arent demanding the credit card after its expiry. Theyre asking that you update the details if that happens so you wont have any issues when attending. In terms of potential problems venues with far greater capacities have used similar systems and not had massive issues.
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Post by infofreako on Jan 17, 2017 16:03:44 GMT
The cc thing is annoying. The transaction is done, no doubt the money already in the back pocket of somebody. The cc company is responsible if a transaction doesn't provide the service you paid for. You can get your money back for example when a product is faulty and the seller won't recompense. So...if we have used cc now the transaction is secure regardless of what cc we have at the time of the show we attend. Am I wrong? I believe ticketmaster hold at least a large percentage of the ticket monies until the performance has taken place so it wont have reached anyones pocket just yet. Just sitting in a holding account
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Post by dizzieblonde on Jan 17, 2017 16:04:23 GMT
Ok, so a key but still my point is that cc not necessary for purchase confirmation. Honestly I'm not sure of this but I can't see how they can demand the cc you use to pay after it has expired anyway..maybe..when the purchase is done and dusted. If they don't let you in the cc company will have to give you the money back, no? So if they want a key, they should find a better way of doing this. I foresee loads of trouble. They don't! The credit card you paid with yesterday (or whenever) will eventually be replaced - as all cards are - with a new card. Ticketmaster have put in place a scheme whereby their system will flag these expired cards, and you'll get an email asking you to register your replacement card to your TM account. They will then, it appears, send an email that you keep with the original purchase confirmation, and take both to the theatre. DMT should have front-of-house staff swiping cards, and that card will register against the tickets issued (they don't take money, it's just an ID thing). When you register that new card onto your a/c, that new card will then perform as your ticket ID - and that's the card you'll use to enter the theatre, not your expired one.
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Post by lynette on Jan 17, 2017 16:09:37 GMT
Thanks dizzie. I do get all that but I am still wondering how they can demand a cc which may not be the one you used to buy the card with on attendance at the theatre. The cc you use as you say will prob be in little pieces in landfill. So if someone rolls along having bought all the tix kosher but has totally new cc s maybe even different banks, will they let him / her in? And what if you are a bankrupt then but have bought the tix now ( doom, people, doom) what if the banks fail? What it, what if? I know unlikely...well, till after Friday at 5pm our time, but the whole process is flawed imo.
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Post by Dan213 on Jan 17, 2017 16:11:32 GMT
Thanks dizzie. I do get all that but I am still wondering how they can demand a cc which may not be the one you used to buy the card with on attendance at the theatre. The cc you use as you say will prob be in little pieces in landfill. So if someone rolls along having bought all the tix kosher but has totally new cc s maybe even different banks, will they let him / her in? And what if you are a bankrupt then but have bought the tix now ( doom, people, doom) what if the banks fail? What it, what if? I know unlikely...well, till after Friday at 5pm our time, but the whole process is flawed imo. All you need to do is contact Ticketmaster with your new card details.
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Post by infofreako on Jan 17, 2017 16:13:06 GMT
I guess thats why they have the dual level card and government issued ID situation in place
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Post by japhun on Jan 17, 2017 16:19:22 GMT
Best wishes to all those booking this morning Not to rain on the parade But I REALLY think they are going to have a tough time shifting those premium tickets after the first few months The Palace seats a good 200 more people than the Richard Rogers possibly more after the refurb Furthermore the current average price paid on Broadway is around 200 dollars Admittedly the top premium there is 500 but this is for hospitality packages We don't even know the casting My point is that I do think the London production is overpriced and the proportion of premium seats seems very high looking at the seating map In any case I don't think it's very accessible and the "modern young" audience won't be able to afford to go I shall be going on Press Night if I am London then Then again on Jan 1st But having seen the show on Broadway whilst it is modern and relevant in a good way I don't think it warrants paying more than many people earn in a week to see it It will do just fine for the near future.
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Post by dizzieblonde on Jan 17, 2017 16:20:41 GMT
Thanks dizzie. I do get all that but I am still wondering how they can demand a cc which may not be the one you used to buy the card with on attendance at the theatre. The cc you use as you say will prob be in little pieces in landfill. So if someone rolls along having bought all the tix kosher but has totally new cc s maybe even different banks, will they let him / her in? And what if you are a bankrupt then but have bought the tix now ( doom, people, doom) what if the banks fail? What it, what if? I know unlikely...well, till after Friday at 5pm our time, but the whole process is flawed imo. Well, I personally think we've all shown a truly remarkable faith in the future of humanity, by buying tickets for a show that doesn't even open for 11 months!! So, trying to predict possible future bankruptcies and the fall of entire financial systems really does feel very pessimistic, in light of our acts of faith! if the worst happens, I suspect that an early appeal to DMT and Ticketmaster will enable the purchaser to overcome almost any major disaster - you just shouldn't show up on opening night, with tales of woe, and expect to get in to see the show!
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Post by Deleted on Jan 17, 2017 16:22:42 GMT
Ok, so a key but still my point is that cc not necessary for purchase confirmation. Honestly I'm not sure of this but I can't see how they can demand the cc you use to pay after it has expired anyway..maybe..when the purchase is done and dusted. If they don't let you in the cc company will have to give you the money back, no? So if they want a key, they should find a better way of doing this. I foresee loads of trouble. They don't! The credit card you paid with yesterday (or whenever) will eventually be replaced - as all cards are - with a new card. Ticketmaster have put in place a scheme whereby their system will flag these expired cards, and you'll get an email asking you to register your replacement card to your TM account. They will then, it appears, send an email that you keep with the original purchase confirmation, and take both to the theatre. DMT should have front-of-house staff swiping cards, and that card will register against the tickets issued (they don't take money, it's just an ID thing). When you register that new card onto your a/c, that new card will then perform as your ticket ID - and that's the card you'll use to enter the theatre, not your expired one. Ooooh it's all a bit Edward Snowden isn't it! As long as I get a full body frisk on my way in I'll be happy.
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Post by Jon on Jan 17, 2017 16:28:10 GMT
It'll be interesting if Cameron makes any changes to that alcove during the refurb, the slips in the Prince Edward are great value for money so i'm hoping the new slips are similar. Fingers crossed for you Jon. Whether they stay there or are elsewhere, I'm sure they will try their best. I've already seen it and have got a stalls ticket earlier in the run so I'm not worried about it.
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Post by steve10086 on Jan 17, 2017 16:30:58 GMT
As long as I get a full body frisk on my way in I'll be happy. Maybe they should get the army in like they did at the Olympics. I'd have booked more events if I'd known I'd be frisked by a soldier.
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Post by infofreako on Jan 17, 2017 16:31:18 GMT
They don't! The credit card you paid with yesterday (or whenever) will eventually be replaced - as all cards are - with a new card. Ticketmaster have put in place a scheme whereby their system will flag these expired cards, and you'll get an email asking you to register your replacement card to your TM account. They will then, it appears, send an email that you keep with the original purchase confirmation, and take both to the theatre. DMT should have front-of-house staff swiping cards, and that card will register against the tickets issued (they don't take money, it's just an ID thing). When you register that new card onto your a/c, that new card will then perform as your ticket ID - and that's the card you'll use to enter the theatre, not your expired one. Ooooh it's all a bit Edward Snowden isn't it! As long as I get a full body frisk on my way in I'll be happy. We will pass on your demands. Any preference on the frisker
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Post by jampot on Jan 17, 2017 16:55:15 GMT
This has happened to me in the past...i just kept my lapsed card and gave to the box office..they were happy...am i right i thinking the card number stays the same when reissued...only changes if you lose it or some other security issue? Dont think the card has to be the latest live one? Perhaps its changed.Just think they want the card used at the time so it matches their own merchant receipt...
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Post by Deleted on Jan 17, 2017 18:31:27 GMT
am i right i thinking the card number stays the same when reissued...only changes if you lose it or some other security issue? The card number may or may not stay the same. It depends on the issuer. With my card part of the number is a sub-account identifier: most of the number stays the same but the sub-account number is increased with each new card (and the check digit changes accordingly). The card verification value changes too.
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Post by alece10 on Jan 17, 2017 18:59:00 GMT
As long as I get a full body frisk on my way in I'll be happy. Maybe they should get the army in like they did at the Olympics. I'd have booked more events if I'd known I'd be frisked by a soldier. Oh that brings back memories. I remember always lookinG for the queue that had soldiers rather then G4S security. And then when I got near started to behave a bit strangy. I think they just felt sorry for me as I never once got frisked.
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Post by stuart on Jan 17, 2017 19:44:24 GMT
I'm already getting concerned that my £89 Row C Stalls seats are going to be obstructed by a high stage. Reading reviews from Billy Elliott which said the stage was high.
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Post by groupbooker on Jan 17, 2017 21:31:28 GMT
How can Viagogo be selling tickets for from £600 to £2400?? When this was a system that DMT set up to stop touts - will they stop the tickets being used like Harry Potter??
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Post by daniel on Jan 17, 2017 21:34:42 GMT
How can Viagogo be selling tickets for from £600 to £2400?? When this was a system that DMT set up to stop touts - will they stop the tickets being used like Harry Potter?? If they can establish exactly which seats are online and therefore identify the booking, then yes just like Cursed Child they'll be cancelled. However as with anything, if it just says for example "Row D stalls £2000" then there's no way of working out who booked it to then cancel. As previously discussed though, whilst all touting is wrong, a few isolated incidents of individuals reselling and nothing else is a vastly better situation than thousands upon thousands of tickets being harvested by bots and all sold online at over-inflated prices, stopping anyone from being able to see the show at a reasonable price.
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Post by mrbarnaby on Jan 17, 2017 21:36:12 GMT
Yes you should probably return them and book for another performance. Or spend the next 11 months being concerned. I'm already getting concerned that my £89 Row C Stalls seats are going to be obstructed by a high stage. Reading reviews from Billy Elliott which said the stage was high.
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Post by dizzieblonde on Jan 17, 2017 22:26:28 GMT
I'm already getting concerned that my £89 Row C Stalls seats are going to be obstructed by a high stage. Reading reviews from Billy Elliott which said the stage was high. Don't forget, the refurbishment of the theatre includes a complete rebuild of the stage and everything around and behind it. It will result in a much larger stage, that will bear almost no resemblance to the previous one. The auditorium area will remain (i.e. the shell) - given that, I think, is part of the listed status - with a more basic fit of new seating, and curved rows etc. Also they're widening the proscenium arch, which will result in better sight lines for the sides of the auditorium. I suspect all of this may mean a slightly shallower stage, given they're increasing the size quite a bit. The best sight lines will still always be centre stalls and front dress, but I'd pick Row C if that was what was on offer, and if my funds stretched to £89 seats! I think you'll have a great view!
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Post by lynette on Jan 17, 2017 23:14:17 GMT
I'm already getting concerned that my £89 Row C Stalls seats are going to be obstructed by a high stage. Reading reviews from Billy Elliott which said the stage was high. I've got row C too. MAybe they dumped these first. I've got a long neck though 😂. We have managed to get 8 seats for same night ( March so not a problem it seems as plenty there) and 4 are row C stalls and 4 are dress circle so we can swap about in the interval. What I'm saying is that I will pick the best seat for myself.
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Post by lynette on Jan 17, 2017 23:18:03 GMT
Ps I will paranoidly keep old cc when it expires and stick it to the confirmation email. I will make sure my hair is same colour and style as on driving licence and I won't divorce current husband , remarry and change my name. I will try to stay exactly the same as I was on Monday at 12.15 when I bought the tickets.
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Post by dizzieblonde on Jan 17, 2017 23:41:12 GMT
Ps I will paranoidly keep old cc when it expires and stick it to the confirmation email. I will make sure my hair is same colour and style as on driving licence and I won't divorce current husband , remarry and change my name. I will try to stay exactly the same as I was on Monday at 12.15 when I bought the tickets. Well, they ARE Hamilton tickets - isn't a little self-sacrifice worth it, in the end?!!
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Post by Deleted on Jan 18, 2017 7:00:19 GMT
Ps I will paranoidly keep old cc when it expires and stick it to the confirmation email. I will make sure my hair is same colour and style as on driving licence and I won't divorce current husband , remarry and change my name. I will try to stay exactly the same as I was on Monday at 12.15 when I bought the tickets. I think you have spotted a gap in their current FAQs! I'll let you know when they get back to me
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Post by Deleted on Jan 18, 2017 8:24:44 GMT
haha I'm now thinking of some kind of theatre witness protection "I witnessed the worst show in history, I need protection"
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