13 posts
|
Post by oysterman55 on Sept 8, 2017 15:18:25 GMT
Does anyone have the updated seating chart for the theatre, as used during the booking process last January? Don't think there was one. The system chose our seats for us. I definitely chose my seats online from a seating chart.
|
|
12 posts
|
Post by theplaymirrorslife on Sept 8, 2017 15:31:11 GMT
The 18th is now a preview where previously it had been an ordinary show, maybe that's why. I'd wonder if they've decided to try moving people who'd booked non-previews to 1) not risk the wrath of people who'd booked non-previews on purpose and/or 2) not have to give partial refunds to people who paid full price and now find themselves at a preview, except if they're offering to slot you in sooner then... well, I don't even know anymore. That's an odd thing to do! As posted earlier, they use 18th to move all the people from the "new opening night" day. And they relocating the 18th bookers individually instead of doing the same with the "new opening night" ticket holders. the question Why the hell make it so uneasy stays. I imagine there's also a huge amount of Press to sort - although the 'official' Press night is now 21st Dec there will no doubt be so many Press requests in the days before (on embargo) that they need seats on 18th to accommodate the demand moved from the days before the original Press night. We've only heard on this thread of nash16 having to move from 18th - I guess there will be people from 19th and 20th moving as well. I have been wondering about this for a while tbh - I pass the VP at least once per week and it looks nowhere near ready - the new flytower is still only steelwork!
|
|
2,774 posts
|
Post by daniel on Sept 8, 2017 15:34:01 GMT
Does anyone have the updated seating chart for the theatre, as used during the booking process last January? @theatremonkey has a very much provisional seating plan on his site which may be the closest thing we have at this stage.
|
|
|
Post by Deleted on Sept 8, 2017 15:34:09 GMT
|
|
8,031 posts
|
Post by alece10 on Sept 8, 2017 16:09:10 GMT
Don't think there was one. The system chose our seats for us. I definitely chose my seats online from a seating chart. Ah right. I booked mine when pre sale opened and although initially we could choose our own seats the system kind of overloaded and crashed so they then chose the seats for us. You must have been lucky
|
|
2,051 posts
|
Post by infofreako on Sept 8, 2017 16:30:22 GMT
I think there was a date a couple of days before the original press night which wasnt put on sale. Perhaps the 18th replaces that date
|
|
|
Post by Deleted on Sept 8, 2017 17:56:53 GMT
I was booked for the 4th Dec, tickets wwre transferred to the 7th, but i cant do that date (and dont want to be at the 2nd preview in case that gets cancelled) so now i have given my 3 preferred dates.
It must be an admin nightmare for them, but so far it been handled very well. Bravo!
|
|
239 posts
|
Post by dizzieblonde on Sept 8, 2017 18:17:48 GMT
Good grief - that's a bit unexpected! It's certainly going to cause all sorts of trauma when people either can't make any of the other dates they are offered, or have associated costs with rebooking hotels, travel etc. I remember seeing tweets from people who were making transatlantic trips to come to the show! I'd have thought bookings for multiple people - all with varying schedules (especially that close to Christmas) will have some significant problems. Given the restrictions on ticket usage, they've really caused some chaos by having such a lengthy delay on completing the work.
Makes me wonder if the theatre refurb will even be fully finished during previews - they may have the auditorium area ready for an audience, but I bet they have squeezed some work out of the plan to get the theatre even open in December! Someone clearly made a giant f***-up of the work plan, and the fact that they're less than 12 weeks from that expected 1st preview, means that they've massively delayed making the decision to push the show back. Fingers crossed the issue doesn't knock on for any performances after the new opening night date. My first booking is now just 1 week after opening night - didn't expect that!
|
|
|
Post by welsh_tenor on Sept 8, 2017 18:22:06 GMT
Someone clearly made a giant f***-up of the work plan, and the fact that they're less than 12 weeks from that expected 1st preview, means that they've massively delayed making the decision to push the show back. Fingers crossed the issue doesn't knock on for any performances after the new opening night date. ! Dame Mackintosh must be furious!
|
|
|
Post by Seriously on Sept 8, 2017 18:39:28 GMT
I kinda remember suggesting this might happen, and being shouted down by MrBarnaby (surely not!). I do hope he hasn't got tickets.
|
|
1,497 posts
|
Post by foxa on Sept 8, 2017 18:41:15 GMT
I found the whole three preferred dates things a bit unsettling. Once I sent those in, the order that had been on my history at Ticketmaster disappeared (where it had previously been there and said 'cancelled.') There was no emailed confirmation that they had received my request, just the thank you for submitting notice after I pressed submit saying it could take up to 10 days to get back to me. Ten days....that's looonnnng.
I have my original emailed confirmation of the original tickets so that's something but it feels a bit in limbo at the moment.
|
|
239 posts
|
Post by dizzieblonde on Sept 8, 2017 18:47:39 GMT
Someone clearly made a giant f***-up of the work plan, and the fact that they're less than 12 weeks from that expected 1st preview, means that they've massively delayed making the decision to push the show back. Fingers crossed the issue doesn't knock on for any performances after the new opening night date. ! Dame Mackintosh must be furious! No doubt! I wonder what kind of contract assurances were made that the work would complete in time for previews? There must have been contingency time already built into the timeline - no major project goes ahead without contingency time or money. It would seem they've used up all of that contingency (on an 18 month project, I'm betting they built in well over a month, and that's come and gone), and can't bring even the basic work in under the wire. I imagine the costs of rebooking - and revenues lost for seats now becoming preview price, rather than main booking - will be born by whatever insurance they'll now claim on. Let's face it, all those seats - and there clearly were a LOT held back, if they're filling 16 partially booked show's worth of previous bookings - are no longer available for the company to charge whatever inflated premium price they were going to put them on sale at, during peak publicity leading up to the opening. All of this also make sense that those seats hadn't come onto the market before now - 3 months to opening and they had a load of seats left to sell, but couldn't because they had to hold all of them back to reassign all those 'lost' bookings from the first two weeks. I just wonder how tempted they were to just screw over the preview ticket holders, and cancel the bookings outright saying 'beyond our control, sorry'?! I'm very glad they've done this, and it seems people are getting alternative seats assigned in a fairly rapid timespan. God help the poor front of house staff though, if anything slips through the net - what are the chances that at least a few people bring the wrong ticket printout to the show?! I'll be watching with even keener interest as to how the security measures are handled during the (new) previews, and if there are delays to getting into the theatre because of this extra confusion.
|
|
840 posts
|
Post by Steffi on Sept 8, 2017 19:05:06 GMT
I just checked and my order details still say "cancelled" in my account although I've sent in my 3 alternative dates already. I figure it'll disappear once they are actually getting through to my booking and try to rebook me.
|
|
819 posts
|
Post by stuartmcd on Sept 8, 2017 19:57:32 GMT
Even though I'm pretty confident that the dates won't be changed again, I'm definitely holding out on booking trains for a while. It's pretty good of them to make sure that everyone that was meant to be going to the first preview is still going to the first preview. It's definitely scuppered my plans though. Intention was to go down and see Hamilton on the 21st and then see Wicked and Big Fish the next day. I've already booked my train and ticket for Big Fish so will still go ahead with my little 3 show trip but means I'll have to look into getting more time off work in December
|
|
879 posts
Member is Online
|
Post by longinthetooth on Sept 8, 2017 21:29:32 GMT
Building works are rarely, if ever, finished on time. Glad I'm not going until May!
|
|
|
Post by SamB (was badoerfan) on Sept 8, 2017 21:49:08 GMT
All very clear now, thanks to help.ticketmaster.co.uk/hamilton-an-american-musical/You got automatically moved for shows on: " Tuesday 21st November evening has been moved to Wednesday 6th December evening. Monday 4th December evening has been moved to Thursday 7th December evening. Tuesday 5th December evening has been moved to Wednesday 13th December evening. Thursday 21st December evening has been moved to Thursday 14th December evening. Thursday 21st December matinee has been moved to Tuesday 18th December matinee. " Everybody else selects 3 choices on a form. I have, so hopefully will get one of them, as, like Steffi, I only needed a single. Were there originally no shows on these five new dates?
|
|
13 posts
|
Post by oysterman55 on Sept 8, 2017 21:52:22 GMT
I definitely chose my seats online from a seating chart. Ah right. I booked mine when pre sale opened and although initially we could choose our own seats the system kind of overloaded and crashed so they then chose the seats for us. You must have been lucky Yes, I booked mine in the pre sale almost immediately and my confirmation came through at 12.03. Must have been mayhem after that so I never saw the 'we choose the best' as the only option. Just wondering what seats might be offered to those who already have great seats but now on a non performance night.
|
|
|
Post by Deleted on Sept 8, 2017 21:53:09 GMT
Not surprised at all by this. I went past the Theatre few weeks ago and you could see it was never going to be ready😱 Hamilton's been delayed by two weeks. From your glance, could you see the running time and how high's the stage?
|
|
819 posts
|
Post by stuartmcd on Sept 8, 2017 22:35:52 GMT
Were there originally no shows on these five new dates? No so take my situation for example. I was booked for the 21st which was the first preview. Everyone who booked for the first preview has been moved to exactly the same seats for the new first preview date on 6th December. Anyone who was originally booked for the 6th will no longer be able to go on that day and will have to choose a new date. This is same for all the other key dates such as Opening Night
|
|
1,119 posts
|
Post by martin1965 on Sept 9, 2017 4:14:41 GMT
Not surprised at all by this. I went past the Theatre few weeks ago and you could see it was never going to be ready😱 Hamilton's been delayed by two weeks. From your glance, could you see the running time and how high's the stage? Oh the cutting wit! Shortish delay seems optimistic but the Laird is obvs under pressure to open by xmas.
|
|
|
Post by Deleted on Sept 9, 2017 7:48:39 GMT
Hamilton's been delayed by two weeks. From your glance, could you see the running time and how high's the stage? Oh the cutting wit! Shortish delay seems optimistic but the Laird is obvs under pressure to open by xmas. Cutting twit indeed! From information in the press release, it is the theatre (or lack of it) that's delaying the opening of Hamilton. Not the other way round. The whole of Victoria has been little more than a building site for quite some time now. The Victoria Palace sits bang in the middle of it and looks "unfinished" at best. I agree that two weeks' delay seems optimistic. Do you think we'll see hard hats with the Hamilton logo for sale with the mugs and keyrings on the merchandise stall?
|
|
8,031 posts
|
Post by alece10 on Sept 9, 2017 7:51:29 GMT
I have an awful feeling that my new date, what ever that will be might get pushed back even further. Let's hope it's before Christmas.
|
|
1,119 posts
|
Post by martin1965 on Sept 9, 2017 9:52:25 GMT
Oh the cutting wit! Shortish delay seems optimistic but the Laird is obvs under pressure to open by xmas. Cutting twit indeed! From information in the press release, it is the theatre (or lack of it) that's delaying the opening of Hamilton. Not the other way round. The whole of Victoria has been little more than a building site for quite some time now. The Victoria Palace sits bang in the middle of it and looks "unfinished" at best. I agree that two weeks' delay seems optimistic. Do you think we'll see hard hats with the Hamilton logo for sale with the mugs and keyrings on the merchandise stall? Exactly! And the tfl signage is saying the whole thing will open next year. I hope im wrong but im glad i booked for April.
|
|
573 posts
|
Post by Dave25 on Sept 9, 2017 9:52:41 GMT
Were there originally no shows on these five new dates? No so take my situation for example. I was booked for the 21st which was the first preview. Everyone who booked for the first preview has been moved to exactly the same seats for the new first preview date on 6th December. Anyone who was originally booked for the 6th will no longer be able to go on that day and will have to choose a new date. This is same for all the other key dates such as Opening Night This is actually a great solution. I'd assume that the first preview audience booked that date for a reason, wanting to be at the first, and 6th december is more random so less likely to have problems with choosing another date. The situation is still a mess but this is thoughtful.
|
|
445 posts
|
Post by tr252 on Sept 9, 2017 10:56:29 GMT
I'm really annoyed about this but I feel like I shouldn't be because I'm not actually that surprised. I was due to go on the 1st December. My friend has submitted the 3 dates and we're waiting to see what they come back with. I really hope it is this side of Christmas.
|
|