9 posts
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Post by laura on Nov 20, 2020 18:37:00 GMT
Anyone else had problems with streaming shows you’ve paid for on this website? Either the website doesn’t load, the sound doesn’t load and this evening I just got a pixelated screen and have thus missed the paid for show. Got several more tickets booked with them and now really regret it as it’s just going to be a headache every time. Had no problems with other streaming providers like Lambert Jackson etc. Have sent them an email but although their website says they’re available until 9pm on the day of the performance, there’s not been a reply. Please advise somebody.
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Post by Deleted on Nov 20, 2020 21:00:24 GMT
The first one I attended when it started the screen was black but support in the live chat suggested refreshing the browser and that sorted it. They're normally pretty good at replying, but perhaps might not be as fast on email during a live event.
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1,351 posts
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Post by CG on the loose on Nov 21, 2020 0:41:57 GMT
Had no problems with the first show I booked through them, but have several more, so I'm hoping that remains the case!
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