314 posts
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Post by macksennett on Jun 24, 2021 18:14:58 GMT
Could be - although 17 July initially showed as sold out and has now disappeared. I’ll keep my fingers crossed I don’t have to revert to a Plan B for that day!
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Post by Deleted on Jun 24, 2021 18:18:53 GMT
Its complete bull.
60,000 at Wembley Stadium. No Problem.
2300 at London Palladium. Far too risky.
I know the show has been delayed because of cast isolation, but it just blows my mind we cant fully open.
And yes, i did just buy a ticket for that August matinee, in case it is her first performance.
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5,910 posts
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Post by mrbarnaby on Jun 24, 2021 18:52:31 GMT
Its complete bull. 60,000 at Wembley Stadium. No Problem. 2300 at London Palladium. Far too risky. I know the show has been delayed because of cast isolation, but it just blows my mind we cant fully open. And yes, i did just buy a ticket for that August matinee, in case it is her first performance. It truly beggars belief. It’s utterly depressing that theatre and live entertainment have been deemed the least important industry in the country. Even though way more people visit the theatre than football matches each year.
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Post by marob on Jun 24, 2021 18:58:30 GMT
Just had a look at my own booking out of curiosity and that’s vanished from my account. Not booked in til late August… 🤔 Are they reshuffling the whole run?
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Post by chestwig on Jun 24, 2021 21:10:50 GMT
Just had a look at my own booking out of curiosity and that’s vanished from my account. Not booked in til late August… 🤔 Are they reshuffling the whole run? All of my bookings for Jo have gone. July, Aug, Sept the whole lot. Been like it for weeks now. It does start the 12th I’m sure. There just sorting all the tkts out..
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3,486 posts
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Post by ceebee on Jun 24, 2021 21:31:11 GMT
Its complete bull. 60,000 at Wembley Stadium. No Problem. 2300 at London Palladium. Far too risky. I know the show has been delayed because of cast isolation, but it just blows my mind we cant fully open. And yes, i did just buy a ticket for that August matinee, in case it is her first performance. It truly beggars belief. It’s utterly depressing that theatre and live entertainment have been deemed the least important industry in the country. Even though way more people visit the theatre than football matches each year. This isn't true. Premier League attendances alone are greater than theatre visits in the UK per year.
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189 posts
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Post by saral on Jun 24, 2021 21:38:51 GMT
It truly beggars belief. It’s utterly depressing that theatre and live entertainment have been deemed the least important industry in the country. Even though way more people visit the theatre than football matches each year. This isn't true. Premier League attendances alone are greater than theatre visits in the UK per year. I thought theatre did get more spectators than the premier League 🤷
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3,486 posts
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Post by ceebee on Jun 24, 2021 21:43:41 GMT
This isn't true. Premier League attendances alone are greater than theatre visits in the UK per year. I thought theatre did get more spectators than the premier League 🤷 Looking at 2019 numbers Prem was slightly more. Guess it depends which data you look at. Based on last year though the Covid impact definitely has theatres out in front.
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336 posts
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Post by Roxie on Jun 24, 2021 21:59:48 GMT
I think they’re just sorting the seating out. Wish they’d bloomin hurry up! I need to know if I need to buy a train ticket or not for the 17th! I was only gonna go down to London for Joseph so if I’m not going I’ll hang about in Stoke instead. I’m absolutely over all this COVID nonsense now. It’s time we got back to life once all adults offered the vaccine.
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2,412 posts
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Post by theatreian on Jun 24, 2021 22:04:10 GMT
I guess sport is considered less risky due to it being outdoors largely. Nightclubs are the most neglected area as they have remained closed throughout whilst theatres have reopened, albeit in limited formats. Hopefully we are on the final stretches of restrictions now, though attendances will take years to recover due to tourism or lack of it in London and other major cities. Working from home will also affect attendance in cities as the whole hospitality/ high street economy is going to need a rethink due to something none of us could have foreseen. Also are we going to see coaches of people going to the theatre on day trips in the near future? I was in Birmingham one day this week and it was like a ghost town, our 2nd City! Lets hope for a bumper summer which at least will help some businesses get some much needed money back into their depleted coffers!
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Post by chestwig on Jun 24, 2021 22:04:41 GMT
I think they’re just sorting the seating out. Wish they’d bloomin hurry up! I need to know if I need to buy a train ticket or not for the 17th! I was only gonna go down to London for Joseph so if I’m not going I’ll hang about in Stoke instead. I’m absolutely over all this COVID nonsense now. It’s time we got back to life once all adults offered the vaccine. I’m fed up too looking foward to the 17th. Linzi’s first show. Got a hotel that wkend. Got a friend coming up from Liverpool waiting to book her train tickets Hopefully.. Hate all this nonsense. So over it now…
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2,264 posts
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Post by richey on Jun 24, 2021 22:15:18 GMT
I think they’re just sorting the seating out. Wish they’d bloomin hurry up! I need to know if I need to buy a train ticket or not for the 17th! I was only gonna go down to London for Joseph so if I’m not going I’ll hang about in Stoke instead. I’m absolutely over all this COVID nonsense now. It’s time we got back to life once all adults offered the vaccine. same here. Got hotel booked (but can cancel at no charge)and am holding off on train tickets til I know for definite
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Post by ronnette on Jun 25, 2021 14:17:17 GMT
Where is everyone logging in to see their tickets? I’m booked on the 4th August which was a move from our booking last summer. All I have is an email with the new booking date and seats on…. Is there somewhere else to look? I booked direct with the London Palladium and the email is from them.
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8,163 posts
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Post by alece10 on Jun 25, 2021 15:47:45 GMT
Where is everyone logging in to see their tickets? I’m booked on the 4th August which was a move from our booking last summer. All I have is an email with the new booking date and seats on…. Is there somewhere else to look? I booked direct with the London Palladium and the email is from them. If you have a LW Theatre account you can log on there and look at your account which will show your bookings.
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7,192 posts
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Post by Jon on Jun 25, 2021 16:28:23 GMT
I guess sport is considered less risky due to it being outdoors largely. Nightclubs are the most neglected area as they have remained closed throughout whilst theatres have reopened, albeit in limited formats. Hopefully we are on the final stretches of restrictions now, though attendances will take years to recover due to tourism or lack of it in London and other major cities. Working from home will also affect attendance in cities as the whole hospitality/ high street economy is going to need a rethink due to something none of us could have foreseen. Also are we going to see coaches of people going to the theatre on day trips in the near future? I was in Birmingham one day this week and it was like a ghost town, our 2nd City! Lets hope for a bumper summer which at least will help some businesses get some much needed money back into their depleted coffers! Live events/experience will always draw in a crowd and the fact people are actively going out again suggests that people want social interaction and not be stuck on home on Zoom or watching streaming services 24/7.
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2,859 posts
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Post by couldileaveyou on Jun 26, 2021 5:44:06 GMT
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336 posts
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Post by Roxie on Jun 26, 2021 22:11:11 GMT
Has anyone heard anything about their tickets yet?
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Post by dontdreamit on Jun 26, 2021 22:19:06 GMT
Has anyone heard anything about their tickets yet? Nothing yet. We’ve not even been notified that our Thursday opening night performance won’t be happening. Not everyone checks social media and will know.
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8,163 posts
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Post by alece10 on Jun 27, 2021 8:22:07 GMT
Has anyone heard anything about their tickets yet? Nothing yet. We’ve not even been notified that our Thursday opening night performance won’t be happening. Not everyone checks social media and will know. Did you not even get an e mail to say not opening until 12th July? I've just checked the date of mine and it was 22nd June so maybe check your junk mail for around that time. I've not had anything since about Thursdays performance. I am guessing they will just refund or credit note so we can rebook. I'm more concerned about my 17th July booking to see if I will be moved or cancelled.
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Post by chestwig on Jun 27, 2021 8:49:24 GMT
Nothing yet. We’ve not even been notified that our Thursday opening night performance won’t be happening. Not everyone checks social media and will know. Did you not even get an e mail to say not opening until 12th July? I've just checked the date of mine and it was 22nd June so maybe check your junk mail for around that time. I've not had anything since about Thursdays performance. I am guessing they will just refund or credit note so we can rebook. I'm more concerned about my 17th July booking to see if I will be moved or cancelled. Yeh had them, Just bog standard generated emails. That everyone got. Nothing of any use which is disgusting. Treating customers like this. Have several bookings with them too. Want a refund for the 1&3rd. Not being fobbed off with a credit note either for these shows. Yeh need to know about the 17th too but as usual I’m Sure I won’t know till days before again… 👎🤬🤬
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8,163 posts
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Post by alece10 on Jun 27, 2021 9:29:13 GMT
I will ask for refund for Thursday as I don't really want to rebook. Only reason I was going twice is because original booking was moved from last year and then when it was announced Linzi would be doing some performances I booked again. If its only credit note I will probably use it for Back To The Future as I quite fancy seeing it.
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Post by Deleted on Jun 27, 2021 17:16:35 GMT
Did you not even get an e mail to say not opening until 12th July? I've just checked the date of mine and it was 22nd June so maybe check your junk mail for around that time. I've not had anything since about Thursdays performance. I am guessing they will just refund or credit note so we can rebook. I'm more concerned about my 17th July booking to see if I will be moved or cancelled. Yeh had them, Just bog standard generated emails. That everyone got. Nothing of any use which is disgusting. Treating customers like this. Have several bookings with them too. Want a refund for the 1&3rd. Not being fobbed off with a credit note either for these shows. Yeh need to know about the 17th too but as usual I’m Sure I won’t know till days before again… 👎🤬🤬 Oh grow up and stop being so entitled, it isn't easy to rearrange bookings like that at such short notice! Have a bit of compassion for the box office staff who I'm sure are having a pretty miserable time at the minute trying to get it all sorted.
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1,743 posts
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Post by fiyero on Jun 27, 2021 17:35:55 GMT
Yeh had them, Just bog standard generated emails. That everyone got. Nothing of any use which is disgusting. Treating customers like this. Have several bookings with them too. Want a refund for the 1&3rd. Not being fobbed off with a credit note either for these shows. Yeh need to know about the 17th too but as usual I’m Sure I won’t know till days before again… 👎🤬🤬 Oh grow up and stop being so entitled, it isn't easy to rearrange bookings like that at such short notice! Have a bit of compassion for the box office staff who I'm sure are having a pretty miserable time at the minute trying to get it all sorted. I really feel for box office staff right now. Especially as LWTheatres are trying to sort Cinderella and Joseph! The systems simply weren’t designed for a pandemic and rules changing. I hope I hear soon about my tickets for 17/07 (and what is happening with my earlier booking) but i fully understand it is a huge job!
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Post by inthenose on Jun 27, 2021 18:07:32 GMT
Yeh had them, Just bog standard generated emails. That everyone got. Nothing of any use which is disgusting. Treating customers like this. Have several bookings with them too. Want a refund for the 1&3rd. Not being fobbed off with a credit note either for these shows. Yeh need to know about the 17th too but as usual I’m Sure I won’t know till days before again… 👎🤬🤬 Oh grow up and stop being so entitled, it isn't easy to rearrange bookings like that at such short notice! Have a bit of compassion for the box office staff who I'm sure are having a pretty miserable time at the minute trying to get it all sorted. The only thing I'd say about that, is people often have to book trains in advance, hotels, book time off work, arrange babysitters or a multitude of other variables. When the communication is poor, it can add a lot of stress to what should be a fairly straightforward transaction. I appreciate everyone is doing their best "on the ground" but I'm not sure I'd use the term entitled to expect a certain level of service, when an individual is spending hundreds of pounds on a luxury experience.
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Post by Deleted on Jun 27, 2021 18:54:20 GMT
Oh grow up and stop being so entitled, it isn't easy to rearrange bookings like that at such short notice! Have a bit of compassion for the box office staff who I'm sure are having a pretty miserable time at the minute trying to get it all sorted. The only thing I'd say about that, is people often have to book trains in advance, hotels, book time off work, arrange babysitters or a multitude of other variables. When the communication is poor, it can add a lot of stress to what should be a fairly straightforward transaction. I appreciate everyone is doing their best "on the ground" but I'm not sure I'd use the term entitled to expect a certain level of service, when an individual is spending hundreds of pounds on a luxury experience. The communication hasn't been poor - emails have been sent asking people to be patient while they sort out reallocation. There are a lot of tickets to cancel and move, it was never going to be a quick job. Using terms like "disgusting" and saying "want a refund" like a small child when no-one had ever said refunds won't be possible is entitled, impatient and rude. There is no call for that at present, all that is required is a basic bit of courtesy and patience.
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