8,154 posts
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Post by alece10 on Sept 2, 2021 16:09:00 GMT
Getting annoyed now. Still waiting for my refund. E mail sent over a month ago apologising for the delay and said I would be called in about 3 weeks.
I've e mailed them twice and don't even get a reply apart from the automated response.
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Post by inthenose on Sept 2, 2021 16:30:26 GMT
Getting annoyed now. Still waiting for my refund. E mail sent over a month ago apologising for the delay and said I would be called in about 3 weeks. I've e mailed them twice and don't even get a reply apart from the automated response. Have you tried social media? Often a good way to get company's attention is an "@" on Twitter. I have an account solely for that purpose |
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336 posts
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Post by Roxie on Sept 2, 2021 16:56:00 GMT
Getting annoyed now. Still waiting for my refund. E mail sent over a month ago apologising for the delay and said I would be called in about 3 weeks. I've e mailed them twice and don't even get a reply apart from the automated response. Have you tried your payment method? Speak to your bank! |
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8,154 posts
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Post by alece10 on Sept 2, 2021 17:06:37 GMT
Getting annoyed now. Still waiting for my refund. E mail sent over a month ago apologising for the delay and said I would be called in about 3 weeks. I've e mailed them twice and don't even get a reply apart from the automated response. Have you tried social media? Often a good way to get company's attention is an "@" on Twitter. I have an account solely for that purpose I don't use Twitter I'm afraid. I just think it's bad considering people are now getting back to work. The excuse of Covid can't be used forever. I originally booked the ticket in 2019 so they have had the money for 2 years now. |
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8,154 posts
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Post by alece10 on Sept 2, 2021 17:07:42 GMT
Getting annoyed now. Still waiting for my refund. E mail sent over a month ago apologising for the delay and said I would be called in about 3 weeks. I've e mailed them twice and don't even get a reply apart from the automated response. Have you tried your payment method? Speak to your bank! I'll give them until I come back from my hols and then look into it. Originally bought the ticket in 2019. |
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Post by inthenose on Sept 2, 2021 17:34:00 GMT
Have you tried social media? Often a good way to get company's attention is an "@" on Twitter. I have an account solely for that purpose I don't use Twitter I'm afraid. I just think it's bad considering people are now getting back to work. The excuse of Covid can't be used forever. I originally booked the ticket in 2019 so they have had the money for 2 years now. Oh I agree, 100%. I hate Twitter too, but it's amazing how fast they react when your complaints are public. |
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336 posts
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Post by Roxie on Sept 2, 2021 21:36:16 GMT
Have you tried your payment method? Speak to your bank! I'll give them until I come back from my hols and then look into it. Originally bought the ticket in 2019. Oooh if it was that long ago you might struggle then with a chargeback! Yeah the twitter thing does tend to work well aswell, especially if u have a few followers. |
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8,154 posts
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Post by alece10 on Sept 3, 2021 0:54:35 GMT
Well I have solved the refund problem.
Having a bad night sleeping so just before 2am I got out my laptop, looked at availability for Linzi's last performance and there was a single stalls ticket with my name on it.
So have used my voucher and I am now booked for Saturday.
There is still £10 credit and if I get it back all well and good but if not then its not big thing.
So thats my weekend sorted
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375 posts
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Post by Theatre Fan on Sept 3, 2021 11:08:47 GMT
No idea if we can read too much into this but they're filming an epk for Joseph, I imagine for the tour's sake. Does that mean we can assume Alexandra will be doing the tour? X
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Post by inthenose on Sept 3, 2021 11:17:44 GMT
No idea if we can read too much into this but they're filming an epk for Joseph, I imagine for the tour's sake. Does that mean we can assume Alexandra will be doing the tour? X Has anyone outright asked her? |
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Post by anthem on Sept 3, 2021 13:14:15 GMT
No idea if we can read too much into this but they're filming an epk for Joseph, I imagine for the tour's sake. Does that mean we can assume Alexandra will be doing the tour? X Could be Linzi either but who knows... |
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336 posts
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Post by Roxie on Sept 3, 2021 13:27:11 GMT
No idea if we can read too much into this but they're filming an epk for Joseph, I imagine for the tour's sake. Does that mean we can assume Alexandra will be doing the tour? X Could be Linzi either but who knows... I'd be very surprised if Linzi tours it, unless she just does the odd south east date |
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336 posts
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Post by Roxie on Sept 3, 2021 13:36:27 GMT
Also does anyone know how I contact the box office quickly?? No phone no and I've emailed them and they haven't replied. I want to upgrade my seat!!
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Post by Deleted on Sept 3, 2021 15:29:36 GMT
Also does anyone know how I contact the box office quickly?? No phone no and I've emailed them and they haven't replied. I want to upgrade my seat!! 020 7087 7747 0844 412 4655 I've found these two phone numbers. If you haven't already? |
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336 posts
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Post by Roxie on Sept 3, 2021 23:19:28 GMT
Also does anyone know how I contact the box office quickly?? No phone no and I've emailed them and they haven't replied. I want to upgrade my seat!! 020 7087 7747 0844 412 4655 I've found these two phone numbers. If you haven't already? Thank you, I tried those numbers and neither work sadly! I might pop in before the show 2moro see what’s what! |
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Post by dontdreamit on Sept 4, 2021 11:20:14 GMT
We’re down in B of the stalls this afternoon, if anyone wants to say hello 🙂
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8,154 posts
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Post by alece10 on Sept 4, 2021 11:28:07 GMT
We’re down in B of the stalls this afternoon, if anyone wants to say hello 🙂 [br I'm end seat row o of stalls. Give me a wave. |
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Post by danb on Sept 4, 2021 11:28:56 GMT
3 whole seats left for the matinee! x
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336 posts
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Post by Roxie on Sept 4, 2021 12:17:30 GMT
I went to the box office and moved to row S of the stalls for a fee of course! Can’t wait!!
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8,154 posts
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Post by alece10 on Sept 4, 2021 13:01:10 GMT
Here and 2 small children on front of me so great view. Happy. 😀
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336 posts
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Post by Roxie on Sept 4, 2021 13:26:37 GMT
Here and 2 small children on front of me so great view. Happy. 😀 Aha ha same! Got a kid in front of me too so pleased!! Fab view! |
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641 posts
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Post by christya on Sept 4, 2021 13:29:24 GMT
Front row of the Royal Circle so nobody in front.  Oh yes! |
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Post by dontdreamit on Sept 4, 2021 14:26:33 GMT
Looks like Linzi is having the time of her life up on stage today! So glad I was able to catch her last show today.
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8,154 posts
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Post by alece10 on Sept 4, 2021 14:36:13 GMT
Looks like Linzi is having the time of her life up on stage today! So glad I was able to catch her last show today. And a great audience. Prolonged applause for every song and extra long entry applause before she even sang a word. |
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Post by marob on Sept 4, 2021 14:40:37 GMT
I sacked this off on Sunday, which I didn’t really like doing as it was a waste of a ticket, but did manage to see a Linzi show on Wednesday instead. Very glad I got a chance to see her, and a lot of other people in the audience must have been as well because she had a big round of applause on her entrance. She was wonderful.
Not sure how I felt about the show as a whole though. It has a lot of songs in it that I really like, but something about it seemed a bit off. I think it’s that it still feels kind of centred around Sheridan Smith.
I also came away feeling sad for Jac Yarrow, who was announced a couple of years ago as one of ALW’s discoveries but hasn’t really had a chance to do much besides two summer seasons of Joseph and some panto. I hope he gets another musical soon, he only really gets to show off his voice in the last few moments of Close Every Door.
Reading that back makes it sound like I didn’t enjoy it. I really did, but I don’t think I’ll be rushing to see the tour.
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Oh yes!