247 posts
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Post by barelyathletic on Sept 27, 2018 10:56:28 GMT
Got on after an hour and it froze at step four. Not sure I can be bothered to try again. Rubbish website.
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5,906 posts
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Post by mrbarnaby on Sept 27, 2018 10:56:32 GMT
I feel like I must have been lucky as my experience was painless at 9.50am this morning on the DMT site. Twitter is awash with people angry at what a shambles it is!
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3,040 posts
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Post by crowblack on Sept 27, 2018 10:59:41 GMT
Ditto. Not sure I can be arsed with this. Might content myself with seeing Gillian A in the Dorfman foyer... |
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3,578 posts
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Post by Rory on Sept 27, 2018 11:05:10 GMT
This does seem to have been / be an absolute nightmare today. Sir Cameron will no doubt be having a post match analysis of the DMT website.
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Post by floorshow on Sept 27, 2018 11:11:07 GMT
2nd attempt was much better. We are now going twice though so it better be good!
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Post by Deleted on Sept 27, 2018 11:17:08 GMT
Goodness, that was painless. Logged on and purchased in about the same time as it takes to shake a martini. Gillian must have known I wanted a ticket and had a few quiet words.
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409 posts
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Post by maggiem on Sept 27, 2018 11:21:05 GMT
Logged on at 10:10 am, and got my ticket at 10:55. £25 Row A Grand Circle. Result!
Now I only have to do it all again tomorrow for "All My Sons"!
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87 posts
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Post by justinj on Sept 27, 2018 11:32:44 GMT
Was very easy on mobile (safari)
Google chrome on laptop wouldn’t let me select seats
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1,970 posts
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Post by sf on Sept 27, 2018 11:49:12 GMT
Relatively painless, and I got more or less what I wanted.
As a regular solo theatregoer, I despise box offices that do this:
I particularly despise them when they do it for shows - like this one - where they aren't going to have any difficulty selling a single seat in the dress circle at full price.
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Post by Deleted on Sept 27, 2018 11:49:37 GMT
Just seen Julian Ovenden is in the cast too, booking!
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Post by Deleted on Sept 27, 2018 11:54:24 GMT
Relatively painless, and I got more or less what I wanted.
As a regular solo theatregoer, I despise box offices that do this:
I particularly despise them when they do it for shows - like this one - where they aren't going to have any difficulty selling a single seat in the dress circle at full price.
It's discrimination, that's what it is. There's no reason to do it. Scum. I hope they all have a really horrible Christmas. |
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1,503 posts
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Post by foxa on Sept 27, 2018 11:58:45 GMT
It was quickly quick and painless - logged on right at 10 - was at 700 hundred something but within 10 minutes was on and got similar seats to MaggieM above for a Friday night in February.
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679 posts
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Post by westendcub on Sept 27, 2018 12:13:19 GMT
I had the nightmare experience of getting bumped out at payment & then getting in the queue again & then the timer ran out...I kept on it & now booked for February!!
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17 posts
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Post by lakeside on Sept 27, 2018 12:17:12 GMT
Well this is not going well. The money's gone off my card, but I have no confirmation email and it's not appearing in my future bookings on the website either, and their phone line keeps hanging up on me! Hang in there if they have taken your money, lakeside . Should mean a confirmed booking. It isn't unusual to have to wait up to 24 hours to get email confirmation. When things have died down a bit in a few hours, also try going back to the site and checking your purchase history. For the record, I used IE first time, which crashed on me, and found Chrome better than Firefox on my second attempt. Thank you for the reassurance! I'm used to ticketing disasters but I've not had this happen before. Finally managed to get through on the phone and they told me it was reserved on the system for me, so I've got my confirmation email now hurrah! |
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3,320 posts
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Post by david on Sept 27, 2018 12:26:46 GMT
Relatively painless, and I got more or less what I wanted.
As a regular solo theatregoer, I despise box offices that do this:
I particularly despise them when they do it for shows - like this one - where they aren't going to have any difficulty selling a single seat in the dress circle at full price.
I had the same problem last night as a DMT+ member. I wanted a single £45 ticket for back of the royal circle. Because it wouldn’t let me leave a single seat, I ended up phoning DMT customer services and explaining I wanted that seat and not one of the restricted view seats at the same price. The DMT customer services lady ended up taking the other single seat off sale so I could purchase my seat. Thankfully, after about 10mins on the phone, all done and dusted. It shouldn’t be that difficult to purchase a single seat, but apparently it is. I asked if they are planning on changing this policy, they said not as they didn’t want to have lots of single seats all over the theatre. I’m sorry, I understand what she is saying and the reasons behind it, but I’m quite sure that there are plenty of other single theatre goers who would purchase that seat rather than leaving it unsold. A completely daft policy if you ask me. |
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19,788 posts
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Post by BurlyBeaR on Sept 27, 2018 13:02:45 GMT
I’ve gone for the iconic D4 in the dress circle. It’s like being a king on a throne. Will be a nice treat in dingy Feb.
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385 posts
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Post by Ade on Sept 27, 2018 13:08:36 GMT
All seems to be working more smoothly now. Got my tickets for side dress circle in Feb
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Post by Deleted on Sept 27, 2018 13:46:36 GMT
I’ve gone for the iconic D4 in the dress circle. It’s like being a king on a throne. Will be a nice treat in dingy Feb. That's what I wanted but the transaction timed out and by the time I got back it had gone! |
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1,970 posts
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Post by sf on Sept 27, 2018 14:01:41 GMT
I had the same problem last night as a DMT+ member. I wanted a single £45 ticket for back of the royal circle. Because it wouldn’t let me leave a single seat, I ended up phoning DMT customer services and explaining I wanted that seat and not one of the restricted view seats at the same price. The DMT customer services lady ended up taking the other single seat off sale so I could purchase my seat. Thankfully, after about 10mins on the phone, all done and dusted. It shouldn’t be that difficult to purchase a single seat, but apparently it is. That's what I was trying to buy. I ended up with what I wanted - £40 rather than £45 - by juggling dates, without phoning them up. I managed to find a preview performance where there was just one back row seat left on one side, presumably after somebody went through the same process you did. It's not exactly the date I was looking for, but it's doable, so I grabbed it. Fortunately the transaction went through smoothly. |
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5,707 posts
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Post by lynette on Sept 27, 2018 15:43:56 GMT
I booked on the phone. Proper Luddite I am. Pricey. I went for further back than I usually like so I hope both gals are on top volume form! 😁
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Post by Deleted on Sept 27, 2018 15:54:18 GMT
That was a mess!
Huge queues, timed out. Wouldn't allow me log in. Then didn't recognise address.
Could have booked on tODAY tIX EASILY FOR 10% Extra in fees but in the end Delfont rang me got front of the stalls for 65 pounds.
They could do hourly invites to mailing list to stop this.
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1,970 posts
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Post by sf on Sept 27, 2018 16:35:37 GMT
Could have booked on tODAY tIX EASILY FOR 10% Extra in fees You could. I could too, and didn't - the Today Tix presale doesn't include any price point below £65 in the stalls or dress circle, even though there are £40/£45 seats available at full price from Delfont Mackintosh - albeit not many of them. (I assume there will be cheaper seats towards the back of the stalls as well, but they don't appear to be on sale today.)
Also, I'm less enthusiastic about using Today Tix to book for something several months in advance, because all sales are final. If I book with the theatre and later find I need to change the ticket - if I suddenly find that on the day I've booked for this I need to be in Cyprus or Botswana or Milton Keynes or (urp) Stockport - I should be able to work something out with the box office, or at least give them back the ticket for resale. That's useful when you live 200 miles from the theatre and you're picking a random date a few months in the future.
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1,863 posts
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Post by NeilVHughes on Sept 27, 2018 16:47:45 GMT
To pass the time waiting for the train back to London, decided to browse the website now things are quieter, came across a single Stalls Row C for a Friday late April.
Probably as good as I’m going to get so have taken the plunge.
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Post by Deleted on Sept 27, 2018 17:57:27 GMT
Anyone wit experience here, I booked row D stalls, should i have gone for Royal Circle?
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Post by Deleted on Sept 27, 2018 18:12:37 GMT
They could do hourly invites to mailing list to stop this Which would be unfair on those last on the list. Flow management is the key, I think. Anyone wit experience here, I booked row D stalls, should i have gone for Royal Circle? Depends if you like to be close to the stage or take an overall view. They are pretty comparable for quality at the Noel Coward. Personally, I'd have gone D stalls for sure. The only real reason to sit in the Royal is if you are very short and feel you won't see over anybody in front, not even just 3 or 4 rows from the stage. Thanks I’ve went for stalls. Sometimes I just dream about having no One in front of me. Definitely agree with flow, so like a random lottery selection by the hour or something. Although, Even though I was last on Friedman mailing list I think it’s fair that the people the longest on the list get the first chance to book. |
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