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Post by Wilf on Apr 3, 2024 13:09:34 GMT
Still no reply, has anyone had any information about the presale for Chicago from 10.00 on 4th April.
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Post by BurlyBeaR on Apr 3, 2024 16:02:09 GMT
Yes I had the Chicago presale notification I think.
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Post by mkb on Apr 3, 2024 21:29:03 GMT
For those with an annual ATG+ membership on automatic renewal, ATG have a new system this year. The annual fee is collected on the expiry date, as previously, but now, they won't order your next year's card until the payment has been received and they take up to 28 days to be produced and mailed. They used to send out the new card in advance, but apparently people whose payments failed were still then able to use the new cards for bar discounts. (You'd think that the till would do a check that the account is active, but this is ATG after all, so no joined-up IT.)
So, now, annual members cannot avail of the bar discount for up to four weeks at the start of each year until the new card arrives. Ker-ching!
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Post by ceebee on Apr 3, 2024 22:41:28 GMT
Still no reply, has anyone had any information about the presale for Chicago from 10.00 on 4th April. I've had nothing.
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2,933 posts
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Post by ceebee on Apr 4, 2024 9:06:03 GMT
Still no reply, has anyone had any information about the presale for Chicago from 10.00 on 4th April. Received at 10.04 this morning.
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Post by david on Apr 10, 2024 20:03:02 GMT
Is the website having issues? I am trying to log in but the system doesn't let me get any further than the main sign in page. I have tried on different devices but no luck.
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Post by CG on the loose on Apr 10, 2024 20:44:01 GMT
Is the website having issues? I am trying to log in but the system doesn't let me get any further than the main sign in page. I have tried on different devices but no luck. Just tried to log in and it flipped straight back to the log in screen - definitely something not working!
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Post by david on Apr 10, 2024 20:46:34 GMT
Is the website having issues? I am trying to log in but the system doesn't let me get any further than the main sign in page. I have tried on different devices but no luck. Just tried to log in and it flipped straight back to the log in screen - definitely something not working! Thanks for checking CG on the loose . I wasn't too sure if was just me or a bigger IT issue!
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Post by ceebee on Apr 15, 2024 15:22:51 GMT
Yay - a rebrand! Looking forward with excitement to the enhanced ATG membership perks...
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Post by CG on the loose on Apr 15, 2024 18:40:28 GMT
If only existing members could log in... or is that just me still?
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Post by CG on the loose on Apr 15, 2024 18:43:12 GMT
If only existing members could log in... or is that just me still? Ah ... turns out I had to go through the forgotten password loop to reset because they've changed the password requirements and my old one didn't qualify. Nice of them to communicate that to their members.
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Post by ceebee on Apr 15, 2024 19:13:54 GMT
New ATG branding and font... Now, I am not somebody with accessibility needs or requirements, but I would be very interested to know what others think of the new font that ATG are using for their branding and top line "WELCOME TO ATG TICKETS" on their website. It has what I can only describe as linear shard/slash style applied to the purple lettering and actually genuinely made me feel nauseous reading it. Has anybody else experienced this or any other issue with the style of lettering used?
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Post by tlppi on Apr 15, 2024 19:15:59 GMT
i'm struggling to wrap my head around ATG not being red. doesn't sit right with me. sends a shudder through my bones. etc
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