117 posts
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Post by edmundokeano on Feb 1, 2017 13:57:53 GMT
Phew!
Got 1 and for the day of the week I set aside as my "theatre night" too. Very happy and relieved!
Most dates still have tickets left, btw, but very few tickets outside the £38 price bracket are available.
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Post by Deleted on Feb 1, 2017 14:01:11 GMT
Is that for a particular production or across the board?
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1,866 posts
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Post by Marwood on Feb 1, 2017 14:02:12 GMT
Was in the queue for best parts of three hours but finally booked £20 seats to see The Life Of Galileo (£10 was unreserved flooring, which I'm assuming meant standing, or level D seating and I'd rather go without than pay for those), so went for £20 level A instead.
I then decided to see if there was any availability for Nina, only to be flung to the back of the queue again, so not being eager to spend all day in an online queue, decided to call it a day.
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117 posts
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Post by edmundokeano on Feb 1, 2017 14:14:42 GMT
Is that for a particular production or across the board? My apologies, that was for Yerma.
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Post by Deleted on Feb 1, 2017 14:18:26 GMT
Excellent, thanks, I'm not after that one. This queue is taking FOREVER.
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117 posts
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Post by edmundokeano on Feb 1, 2017 14:22:21 GMT
Excellent, thanks, I'm not after that one. This queue is taking FOREVER. I was in it for 4 hours!
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Post by Deleted on Feb 1, 2017 14:23:18 GMT
I didn't queue at all for Yerma. I put the ticket I wanted in the basket when the priority booking was still on at a time when the expiry would be after 10am. Come 10am, I removed the Friends membership they tack on and proceeded to checkout. Took a good few tries due to the site slowing down, but it worked a charm. I wondered if that would work, but I couldn't tell how long I'd get to check out and thought it'd probably be too little time. Didn't realise they'd opened actual booking early; thought people were just joining the queue ahead of time. I wasn't really given an allotted time to checkout; I'm guessing the amount of time you had to checkout was your basket expiry time (which was 10:22, and I completed the booking at like 10:17 so just in the nick of time), which was about 30 minutes or so. As I said, it failed several times before it actually worked; kept getting an error page saying the site was taking too long to respond and had to start again. I even tried another browser but ended up stuck in a 2000 deep queue just to log in!
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Xanderl
Member
Not always very high value in terms of ticket yield or donations
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Post by Xanderl on Feb 1, 2017 14:38:09 GMT
Got what I wanted in the end! Didn't go for Yerma as I'd seen it before - would have seen again for £20 but none of those left. In a queue for 2 hours but at least it was better than the old days when the website would immediately crash, the phonelines would be jammed and only people who could get there in person could get tickets.
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Post by Jan on Feb 1, 2017 14:48:27 GMT
Hours to get in but then very fast to buy tickets (Galileo only). Probably better than the Almeida system which is the opposite. Not sure if any theatre has really got this organised properly.
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82 posts
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Post by mikey on Feb 1, 2017 14:53:51 GMT
Totally forgot this was today. Arghh. Now in position 1453 in the queue, assuming there won't be too much on offer by the time my turn comes! Nevermind...
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330 posts
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Post by RedRose on Feb 1, 2017 15:25:16 GMT
By the way - there were no 10 £ Seats for over 25 year olds in front row as used to be for past productions (for Yerma at least) when I looked during prority booking, they were 20 £.
The queue is painful . And it was almost impossible to get tickets into the basket. Friend and I will go on separate days, because I am very limited on which days I can go. Will see what's left of the other shows later.
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Post by Deleted on Feb 1, 2017 15:28:59 GMT
Wow, that only took NEARLY ALL DAY. If the Almeida's like this tomorrow (spoiler: it almost certainly will be) then I might just quit theatre-going all together. Or just cultivate a taste for unpopular plays in large theatres or something.
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270 posts
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Post by littlesally on Feb 1, 2017 17:16:16 GMT
Most difficult booking of the year for Yerma! Hamilton was a doddle! Angels in America - easy-peasy!
I was 2236 in the queue at 10.00am. By 2.15 I was 117. Then it froze!!
Eventually managed to get through by phone at 3.10 and booked 2 seats!
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1,016 posts
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Post by andrew on Feb 1, 2017 17:25:42 GMT
By the way - there were no 10 £ Seats for over 25 year olds in front row as used to be for past productions (for Yerma at least) when I looked during prority booking, they were 20 £. There were, I have three of them, including one for Yerma! I booked at 10am, having left my computer to queue about half an hour earlier. Some theatres are getting this right. Harry Potter and the National (recently) seem to have it pretty well worked out. Hamiltons main downsides were the second 4-5 minute queue to find out if you'd secured the ticket you picked (which is alleviated by taking the best available) and for no indication of how long the queue is before you get to the main site. The NT booking process I think is really good.
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Post by Deleted on Feb 1, 2017 17:42:01 GMT
Wow, that only took NEARLY ALL DAY. If the Almeida's like this tomorrow (spoiler: it almost certainly will be) then I might just quit theatre-going all together. Or just cultivate a taste for unpopular plays in large theatres or something. But isn't the Ben play not going on sale till may? Prob won't b that much a scrum for the others??
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Post by Honoured Guest on Feb 1, 2017 17:47:36 GMT
But isn't the Ben play not going on sale till may? Prob won't b that much a scrum for the others?? That was my thought too, But I was too afraid of being screeched at to say so.
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367 posts
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Post by MrBunbury on Feb 1, 2017 18:02:23 GMT
Five hours later… I managed to get all the cheap tickets I wanted in the right dates. I don't know what happened to the 2000 people in front of me in the queue. They must have been interested in tickets for 'Yerma' only. Now I will go out and buy some chamomile to get ready for the Almeida booking tomorrow.
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Post by Deleted on Feb 1, 2017 18:27:28 GMT
But isn't the Ben play not going on sale till may? Prob won't b that much a scrum for the others?? That was my thought too, But I was too afraid of being screeched at to say so. HG, you'd do me out of a screeching opportunity? I thought we were frenemies.
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3,472 posts
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Post by showgirl on Feb 1, 2017 19:01:34 GMT
Definitely my worst online theatre booking (or attempted booking) experience ever: over 2 hours in the queue; website hanging ominously when it claimed to be redirecting me, then multiple attempts to book for Nina failed, as I kept getting an error message saying I had taken over 30 minutes. Round and round in the same inescapable loop, yet when I tested the system by purporting to want to book for something else, it worked fine. So galling to be accused of taking more than 30 mins when it was the YV site which kept me waiting for over 4 times as long AND I went straight to the checkout page as soon as I'd (supposedly) selected my tix.
When I've recovered enough mental energy I will complain to them, but it won't help me get tix.
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2,389 posts
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Post by peggs on Feb 1, 2017 19:19:13 GMT
Well I did get tickets in the end but all rather stressful, kicking myself for having not got in queue earlier and then being most unreasonably full of envy rage when more savvy others got tickets, turns out i'm not a nice person to be pleased for others. Locking myself out of my building would probably be comical for anyone watching, have never been so eager to get back into work. The site worked fine for me, the queue was 3 hours plus but it worked when I got in ok and since I was by then so fed up that I refused to leave with nothing they probably did better out of me than if i'd just got on much quicker.
So the almeida ben play not booking tomorrow? thanks for tip off, that would have had been baffled and probably going red in face, new person in office tomorrow so have to be polite and not appear like mad woman as trying to secretly book tickets.
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721 posts
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Post by Latecomer on Feb 1, 2017 19:35:36 GMT
Definitely my worst online theatre booking (or attempted booking) experience ever: over 2 hours in the queue; website hanging ominously when it claimed to be redirecting me, then multiple attempts to book for Nina failed, as I kept getting an error message saying I had taken over 30 minutes. Round and round in the same inescapable loop, yet when I tested the system by purporting to want to book for something else, it worked fine. So galling to be accused of taking more than 30 mins when it was the YV site which kept me waiting for over 4 times as long AND I went straight to the checkout page as soon as I'd (supposedly) selected my tix. When I've recovered enough mental energy I will complain to them, but it won't help me get tix. I think it gives you the "30mins" message when there are no seats left....it's just a sort of completely incorrect message that allows them to bail. I also find it incomprehensible that their email confirmation includes no date or time that you have booked for!!!! Please do add it to the list of complaints! Sorry you didn't get tickets....more may pop up later?
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5,274 posts
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Post by mrbarnaby on Feb 1, 2017 20:56:33 GMT
Surely Yerma is all sold out now?
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589 posts
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Post by AddisonMizner on Feb 1, 2017 21:16:58 GMT
Yes, I couldn't get any tickets (despite being able to select certain dates), so must be sold out. It's a shame, as I really wanted to see it. Oh, well!
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5,274 posts
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Post by mrbarnaby on Feb 1, 2017 21:23:08 GMT
The young vic booking system is the pits, I remember Streetcar was the worst experience I've ever had.
I really feel for the (seemingly numerous) people who had seats selected and then the site crashed during the payment stage. I'd be in a rage!
Let's hope it transfers here before the NYC run so more people get to see it.
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578 posts
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Post by lou105 on Feb 1, 2017 22:50:30 GMT
Yes, I couldn't get any tickets (despite being able to select certain dates), so must be sold out. It's a shame, as I really wanted to see it. Oh, well! Yep, I spent a while clicking between about four dates which claimed to have availability but it always came up with zero tickets available.
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371 posts
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Post by popcultureboy on Feb 1, 2017 23:01:06 GMT
The young vic booking system is the pits, I remember Streetcar was the worst experience I've ever had. I really feel for the (seemingly numerous) people who had seats selected and then the site crashed during the payment stage. I'd be in a rage! Let's hope it transfers here before the NYC run so more people get to see it. I had it crash on me at payment, then say I'd taken over 30 minutes and empty my basket. I was booking for 3 different friends on 3 different dates for Yerma as none of them had either the funds or the access to book it themselves so it was a bit of a stress. But I managed to reinstate everything and successfully got them all, so phew. As for Yerma transferring, I don't think it can due to the set and the staging. I don't think there is a traditional West End house that could accommodate it. That is presumably one of the reasons they're not targeting a traditional space when they go to NYC with it too.
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170 posts
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Post by moelhywel on Feb 1, 2017 23:09:01 GMT
I logged on not long after 9 and found myself in a very short queue but didn't realise that the booking had opened so didn't bother to click on book tickets until I saw the message on here that the booking was open. I really kicked myself as I then found myself at over 700 in the queue and finally managed to get 2 tickets just before 12 o'clock. I thought I was going to have to give up as I had to be in Stratford for the performance at 1.30. Even then I got the 30 minute message for the first date I tried for and then when I did get the tickets the pay button wasn't showing and I had to reload the payment page, talk about traumatic.
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3,472 posts
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Post by showgirl on Feb 2, 2017 5:59:34 GMT
Hadn't realised so many had had the same issue as I did or other problems; maybe it'd help if a few more of us complained?
I think there's hope that the show I wanted to see (Nina) will have a longer life but I feel for all those wanting others for which they were unable to book - and as Peggs says, the process takes its toll on you in terms of distraction and stress. I could never have done this on one of my volunteering days but it turns out that trying on a non-working day served me no better either. It is however the first time I have ever attempted to use the Young Vic site on the day booking opened for a new season; (bitter) lesson learned for the future!
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2,347 posts
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Post by zahidf on Feb 2, 2017 7:17:30 GMT
The problem with complaining though just is that its caused by demand generally!
What i would say is that if it is something essential you want to watch, going down to buy in person of possible is the best bet. Thats how i got harry potter tics.
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3,472 posts
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Post by showgirl on Feb 2, 2017 8:01:38 GMT
Nothing wrong with high demand; issue is websites unable to cope with this, especially when it's so predictable. Hence the reason why I think it worth complaining. And yes, booking in person is great if possible, but for so many of us it isn't - and besides, what's online booking for, anyway?
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