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Post by fiyero on Nov 30, 2020 22:21:39 GMT
As it happens I was asking for a refund anyway. But the elitism is shocking. They could at least have done some kind of raffle system. I bet a lot of people who are losing out are the ones who booked swiftly and snapped up the cheaper seats. I’ve already rebooked les mis and made my peace there but this one still hurts.
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Post by fiyero on Nov 30, 2020 20:36:36 GMT
After a rotten day I want to be a bit positive. I have rebooked and as I was quick got technically better seats for my 2 visits, and the excitement of a different cast for the second (with the chance of Ball and Boe for my first still). Now I believe I paid booking fees, which in addition to losing my speedily booked tickets mean the DMT+ I bought specially for this has proven pointless. Would it be worth me asking for a refund on it?
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Post by fiyero on Nov 30, 2020 15:20:07 GMT
Just got my vouchers for both dates (even though I never got a cancellation email for the first) and rebooked. If I’ve done it right once with tall star cast and once with the regular superstars of the west end. A slight positive on this day. Do you mind if I as if you requested the vouchers or they just sent them? I was tagged into a convo on twitter and DMT had replied to say they were working manually through the list They arrived out of the blue about half an hour ago. I pounced as not many cheap seats in the new configuration.
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Post by fiyero on Nov 30, 2020 15:11:33 GMT
Just got my vouchers for both dates (even though I never got a cancellation email for the first) and rebooked. If I’ve done it right once with tall star cast and once with the regular superstars of the west end. A slight positive on this day.
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Post by fiyero on Nov 30, 2020 12:52:04 GMT
Has he truly just cancelled all the cheaper tickets in the upper circle? What a dick move. I'm assuming it is the whole of the UC cancelled, otherwise that wouldn't get rid of enough seats Which shows how silly the rules are. Looks like that is what they have done at the palladium too which does have a separate entrance for the upper circle.
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Post by fiyero on Nov 30, 2020 12:34:07 GMT
From a business point of view cancelling the cheap seats makes most sense. I just hope they decide soon so I can book something else. If I lose panto too for the same reason I’ll be destroyed though. Panto has fallen. I haven’t had an email about my les mis booking for the matinee - 19/12 though (only 23/01)
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Post by fiyero on Nov 30, 2020 12:32:19 GMT
Just had my cancellation email.
A message from Qdos Entertainment, the producers of Pantoland at The Palladium Dear Michael,
As I am sure you are aware, the Government’s new Covid-19 Winter Plan has placed a maximum capacity of 1,000 guests on indoor entertainment venues. This update to the previous guidance around social distancing within theatres will, unfortunately, impact performances of Pantoland at The Palladium, starting Saturday 12 December.
To meet the new Government requirements, we are left with no choice but to reduce the size of the audience for each performance. I am very sorry to say that this means your seats will no longer be available and, unfortunately, we have had to cancel and refund your booking. We understand how disappointing this will be and are very sorry for all the inconvenience it may cause. Please allow 7-10 days for your refund to be processed.
The wider impact of the new restrictions mean we anticipate that some extra tickets for Pantoland at The Palladium may become available, if other customers can no longer attend. As soon as any returns are processed, we will ensure they are available through the LW Theatres website so please check back regularly for any return tickets.
Once again, we are extremely sorry that you will not, at this point, be able to join us for Pantoland at The Palladium. We very much hope to welcome you back to pantomime at The London Palladium another time and wish you and your families a safe and happy Christmas.
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Post by fiyero on Nov 30, 2020 11:58:31 GMT
I’ve had an email for my January visit but not my December one (both cheap seats in the upper circle). The release of house seats for £165 isn’t an option for me!
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Post by fiyero on Nov 30, 2020 10:33:30 GMT
Parliament doesn't vote on the new measures until tomorrow, so perhaps CamMack is hoping there will be some last minute concessions or amendments. Or maybe he's working with Westminster City Council on a 'creative' solution. I read yesterday that the Council has advised its licensed premises that a catering kitchen is not a requirement to serve substantial meals. If we have a substantial meal can we watch a show at the same time? Dinner theatre in the West End!
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Post by fiyero on Nov 30, 2020 10:05:48 GMT
We have to hear something today right? They are due to open in 5 days!
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Post by fiyero on Nov 29, 2020 13:26:21 GMT
People keep mentioning a different entrance for the upper circle. I’m sure it is possible but I don’t think it normally has one.
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Post by fiyero on Nov 29, 2020 11:16:30 GMT
From a business point of view cancelling the cheap seats makes most sense. I just hope they decide soon so I can book something else. If I lose panto too for the same reason I’ll be destroyed though.
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Post by fiyero on Nov 29, 2020 0:07:28 GMT
And that shows how silly a blanket 50% capacity limit is. The rules should be on distance apart, it seems crazy closing a level could (more or less) meet the rules then still squeeze people in on the lower levels.
There are still (very) expensive tickets on sale for many dates too.
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Post by fiyero on Nov 28, 2020 23:42:20 GMT
Now I might be reading too much into things, but I've just looked at my DMT+ future bookings, and three separate bookings for Les Mis are not listed - one group of 3 in Grand Circle cheap seats, and two single mid-price seats on seperate dates. The remainder of my bookings are listed (comprising 2xpairs and 2xtriplets, all in the dearer price range). So... the question is... Have DMT decided to wipe out the Grand Circle plus a selection of singles/pairs elsewhere to make up the 200 seat reduction in capacity? All seats that are not listed are the less expensive ones (£35/£45). The ones left are £95/£165 category. Any thoughts? Has anybody else with multiple bookings via DMT+ checked? Neither of my bookings (both upper circle) are showing. I’d hope they haven’t cancelled the one near the end of the run as surely there is a chance of a relaxation.
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Post by fiyero on Nov 28, 2020 13:48:48 GMT
Another tech question - can I start watching a little late? I’ve seen you can pause and resume as long as you finish by 11. Could I start at 8? Getting home for 7:30 might be a rush (possible if essential type thing!) Yes, it's only 2 hours 20 minutes (although allow time for technical issues). Great. I may be home in time - it’s technical issues I’m allowing for really (and getting comfy rather than having to run in the door and press play!) when i originally queried with hope mill they said I had to start on time which I took to mean it was streaming ‘as live’. Maybe they didn’t know what technology they were using then.
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Post by fiyero on Nov 28, 2020 12:59:22 GMT
Another tech question - can I start watching a little late? I’ve seen you can pause and resume as long as you finish by 11. Could I start at 8? Getting home for 7:30 might be a rush (possible if essential type thing!)
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Post by fiyero on Nov 24, 2020 21:04:03 GMT
CamMack should just move the whole shebang to the Prince Edward Theatre, with its 1,716 seats. There, sorted in 30 seconds. I'll invoice him later. Probably reading way too much in to it - BUT - Rob Houchen just posted a pic of the cast sat in the auditorium of the Prince Edward.... (Not labelled as such but I recognised it, as did a few other people in the comments) My heart can't take much more of this - and I still have 3 1/2 weeks to go! If they still manage to pull this out of the bag then that first performance back will be something really special!
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Post by fiyero on Nov 24, 2020 17:20:10 GMT
Also, does anyone know how long the stream is available for? Or can you only watch it at a specific time.
Pretty sure it’s geolocked to play at the exact time it starts and then no replays When I asked they said it had to be watched on time (as getting in for 19:30 might be tight for me!)
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Post by fiyero on Nov 24, 2020 9:47:43 GMT
CamMack should just move the whole shebang to the Prince Edward Theatre, with its 1,716 seats. There, sorted in 30 seconds. I'll invoice him later. Aside from logistics is there a reason he couldn’t?
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Post by fiyero on Nov 23, 2020 20:42:49 GMT
I’m hoping they add more performances and ask for volunteers to move but that would be an admin heavy task! There’s no easy answer to this!
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Post by fiyero on Nov 23, 2020 14:34:08 GMT
Now postponed. My second socially distanced show to be postponed too!
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Post by fiyero on Nov 23, 2020 14:32:33 GMT
How much variation across a run is there? As so little on at the moment if I went to see it a few times across the run would there be much changes or would it be the luck of the draw? I was supposed to see magic goes wrong on 22/01. I see there is a 5pm and an 8pm mischief movie night, tempted to do both!
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Post by fiyero on Nov 22, 2020 22:59:18 GMT
When I have been cinema has felt even safer than theatre (by its nature theatre has been sold out or near enough as it is limited, cinema has been quiet!!)
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Post by fiyero on Nov 19, 2020 23:52:38 GMT
Twitter was alight with ‘never heard of her’ comments.. kind of depressing that just because the 13 year olds have never heard of her, somehow she is a nobody. I've usually heard of around half the people in any of these kind of shows. Ruthie is one of the few I have actually seen in person!
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Post by fiyero on Nov 19, 2020 23:43:27 GMT
Very reasonable ticket prices. Aahhahahahahahahahahahaha The seat I sat in for £18.50 for Jesus Christ Superstar is £42
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