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Post by showgirl on Jul 3, 2017 16:58:06 GMT
It's puzzling that the issues seemed to be different last time; I wonder whether having queues within the queue didn't help, but the worst delays and problems seemed to be at the (attempted) checkout stage, so maybe the above suggestion would work. But how would people then know they'd succeeded in booking? As I've never come across an intentional "delayed payment" process, I don't know how this part works.
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Post by infofreako on Jul 3, 2017 17:32:36 GMT
But how would people then know they'd succeeded in booking? As I've never come across an intentional "delayed payment" process, I don't know how this part works. With Potter, you put in your card details, and instead of (as you usually see) a "contacting your bank for authorisation" screen, you just got a booking reference number, and a message saying that your ticket was confirmed, subject to your card being cleared within 24 hours. You got that again as an email, and then, if you heard nothing more, that was it, your booking was sorted. Far better than the thing toppling over, I think. Similar with what I mentioned for Glastonbury then. The booking page shows booking successful with a second line stating that payment would be taken within 24 hours |
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Post by showgirl on Jul 3, 2017 18:25:58 GMT
Does sound like a good system, then, infofreako and theatremonkey.com - but will the NT be considering that now, I wonder?
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Post by n1david on Jul 3, 2017 18:33:10 GMT
Happened to be passing through the NT this afternoon and they had a sign saying their ticketing system was down 3-3.30, so presumably they were working on it today.
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