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Post by Dave B on Oct 23, 2024 12:42:10 GMT
Nice guy on the phone sorted me out How long to get through? I gave up around 20 min on hold when blamerobots suggestion started to work. I assume they were very slammed from shortly after noon! |
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3,528 posts
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Post by Rory on Oct 23, 2024 12:54:04 GMT
Nice guy on the phone sorted me out How long to get through? I gave up around 20 min on hold when blamerobots suggestion started to work. I assume they were very slammed from shortly after noon! Around 12.50pm. I was on hold for about 45 minutes |
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2,476 posts
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Post by zahidf on Oct 23, 2024 12:56:48 GMT
Theyve said more 4.48 tickets are held back from public sale next Monday
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Post by blamerobots on Oct 23, 2024 12:57:42 GMT
If I had to guess what happened behind the scenes is that when you put in a request for a booking you are making an SQL database commit request and the default for when that fails for this is to clear it, hence why you'd go straight to an empty basket checkout.
When something like this happens usually there's an IT manager position opening to follow 😬
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Post by cavocado on Oct 24, 2024 9:49:16 GMT
No queue for RSC supporter booking for the Stratford run this morning, and only a couple of performances showing as 'limited availability', so if anyone misses out on the Royal Court run, you should be able to book for Stratford when the general sale opens. BurlyBeaR, 4:48 Psychosis probably deserves a thread of its own? |
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19,650 posts
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Post by BurlyBeaR on Oct 24, 2024 9:58:57 GMT
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1,826 posts
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Post by Dave B on Oct 24, 2024 11:26:06 GMT
RC have just emailed me a 15% discount code for all shows (bar 4.48) for public booking on Monday as they say I made a first return visit since 2021 this year.
I'm a friend, I was a friend in 2022 and I've booked loads since 2021 so a bit confused. As a friend, I'd like to have had that yesterday for sure! I've emailed them to check it out but for anyone doing public booking Monday - do check your email in case you also have a code waiting.
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7,050 posts
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Post by Jon on Oct 24, 2024 11:30:29 GMT
RC have just emailed me a 15% discount code for all shows (bar 4.48) for public booking on Monday as they say I made a first return visit since 2021 this year. I'm a friend, I was a friend in 2022 and I've booked loads since 2021 so a bit confused. As a friend, I'd like to have had that yesterday for sure! I've emailed them to check it out but for anyone doing public booking Monday - do check your email in case you also have a code waiting. It was my first visit in quite some time when I saw Giant, I'm guessing I might get one too. |
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Post by alessia on Oct 24, 2024 11:43:18 GMT
RC have just emailed me a 15% discount code for all shows (bar 4.48) for public booking on Monday as they say I made a first return visit since 2021 this year. I'm a friend, I was a friend in 2022 and I've booked loads since 2021 so a bit confused. As a friend, I'd like to have had that yesterday for sure! I've emailed them to check it out but for anyone doing public booking Monday - do check your email in case you also have a code waiting. I had the same email and I'm also a friend and been one for two years 🤣 |
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Post by keyspi on Oct 24, 2024 12:51:28 GMT
How does this membership business work for RCT?
For example, do they check the ID of the attendee or can I pay somebody with a membership to buy me a ticket for lets say Manhunt and 4.48 Psychosis? 🤔
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Post by thattheatreman on Oct 24, 2024 12:52:13 GMT
RC have just emailed me a 15% discount code for all shows (bar 4.48) for public booking on Monday as they say I made a first return visit since 2021 this year. I'm a friend, I was a friend in 2022 and I've booked loads since 2021 so a bit confused. As a friend, I'd like to have had that yesterday for sure! I've emailed them to check it out but for anyone doing public booking Monday - do check your email in case you also have a code waiting. I had the same email and I'm also a friend and been one for two years 🤣 Thought it was just me. I’ve been about 5 times a year for the past decade. Def not my first visit! Counted up 6 trips last year alone, feels like a bonus treat on the Court’s dime! Glad hadn’t bought my membership tickets yet. |
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1,826 posts
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Post by Dave B on Oct 24, 2024 13:03:52 GMT
How does this membership business work for RCT? For example, do they check the ID of the attendee or can I pay somebody with a membership to buy me a ticket for lets say Manhunt and 4.48 Psychosis? 🤔 I've never had my tickets checked, the only check I've ever had was my last visit to RC where the bar staff asked to see my membership card for the bar discount. RC had stopped doing cards so all I could do was login on my phone and show them my renewal date etc.
I can't think of tickets being checked at any membership I've ever had.
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Post by keyspi on Oct 24, 2024 13:25:20 GMT
How does this membership business work for RCT? For example, do they check the ID of the attendee or can I pay somebody with a membership to buy me a ticket for lets say Manhunt and 4.48 Psychosis? 🤔 I've never had my tickets checked, the only check I've ever had was my last visit to RC where the bar staff asked to see my membership card for the bar discount. RC had stopped doing cards so all I could do was login on my phone and show them my renewal date etc.
I can't think of tickets being checked at any membership I've ever had.
That's very good to know, thank you! Now just to find somebody willing to buy these for me (enquiring on behalf of a friend who is not on here, but still) 😆 |
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1,826 posts
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Post by Dave B on Oct 24, 2024 22:53:33 GMT
A pretty disappointing response from RC, seemingly happy to miss the point
So buying a membership has ended up making my tickets more expensive....
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Post by thaneofglamis on Oct 28, 2024 11:56:48 GMT
Would people recommend the front row at the Royal Court, as have never sat there. It is very cheap for Manhunt.
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1,826 posts
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Post by Dave B on Oct 28, 2024 11:59:38 GMT
Would people recommend the front row at the Royal Court, as have never sat there. It is very cheap for Manhunt. Yes 100% and I have booked it for Manhunt and other downstairs shows. |
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Post by n1david on Oct 28, 2024 12:01:43 GMT
I had very bad experience there for Bluets (and ended up getting a 50% refund). I had a partially obscured view there for Giant thanks to a kitchen table, but it was OK. The stage is not particularly high usually, these were both staging decisions. For both of those the front row was not as heavily discounted as it has been for Manhunt. So either the Court thinks that they have been overpricing the tickets, or they already know something worse than Bluets and Giant.
For the level of discount, I'm willing to take the risk for Manhunt, but acknowledge that it might be a slightly restricted view.
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Post by thaneofglamis on Oct 28, 2024 12:03:03 GMT
Would people recommend the front row at the Royal Court, as have never sat there. It is very cheap for Manhunt. Yes 100% and I have booked it for Manhunt and other downstairs shows. Thanks, appreciate - have gone for a front row pair for Manhunt. In case the website doesn’t work well for anyone for the public sale, these are also on TodayTix (likely a couple of pounds more than buying direct - but I have some credit to burn with them). |
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Post by thaneofglamis on Oct 28, 2024 12:04:52 GMT
I had very bad experience there for Bluets (and ended up getting a 50% refund). I had a partially obscured view there for Giant thanks to a kitchen table, but it was OK. The stage is not particularly high usually, these were both staging decisions. For both of those the front row was not as heavily discounted as it has been for Manhunt. So either the Court thinks that they have been overpricing the tickets, or they already know something worse than Bluets and Giant. For the level of discount, I'm willing to take the risk for Manhunt, but acknowledge that it might be a slightly restricted view. Thanks - having seen Giant from the circle I can see the table having been an issue. I’ve taken a chance based on the price for Manhunt being too good (perhaps for a reason!) but gone for off-centre in case that helps with sightlines a bit! |
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Post by MrBunbury on Oct 28, 2024 12:13:31 GMT
The website keeps crushing!
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2,476 posts
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Post by zahidf on Oct 28, 2024 12:16:32 GMT
uselss booking system. Keeps crashing
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38 posts
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Post by shakeel on Oct 28, 2024 12:16:50 GMT
Tickets in my basket but impossible to checkout ... I have a feeling their queue system failed and let everyone in at once.
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Post by foxa on Oct 28, 2024 12:30:17 GMT
Same here - tix in my basket won't let me checkout - keep getting bad gateway notice.
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1,081 posts
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Post by andrew on Oct 28, 2024 12:42:19 GMT
I haven't been in a ticket disaster this bad in a while. From what I can tell, if you checked out your tickets in the first couple of minutes you probably managed it, I haven't been able to get anything to go through across 35 minutes and am now seeing most tickets drop back into the seatplans presumably as everyone else is getting timed out. The RC Box office phone line is jammed.
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Post by thaneofglamis on Oct 28, 2024 12:45:06 GMT
I haven't been in a ticket disaster this bad in a while. From what I can tell, if you checked out your tickets in the first couple of minutes you probably managed it, I haven't been able to get anything to go through across 35 minutes and am now seeing most tickets drop back into the seatplans presumably as everyone else is getting timed out. The RC Box office phone line is jammed. It looks like most things, other than Psychosis - which might have sold out - are on TodayTix, albeit at a couple of pounds more, in case that helps. |
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