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Post by andrew on Feb 13, 2022 16:37:49 GMT
Does Jessie Buckley have certain performances off each week or is it just genuine “indisposition”? Only asking as I know she was off yesterday matinee but on for the evening, and I think I read that she’d had a similar thing of doing one show of a two-show day earlier in the run too. Seems like she may not be performing Saturday matinees. I certainly hope to see her in a few weeks when I’ll be at the Kit Kat Club. She certainly was doing Sat Mats in previous weeks, but I don't know whether she's electively calling out now as the run takes it's toll.
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Post by inthenose on Feb 13, 2022 16:52:18 GMT
You book to see Cabaret, you get Cabaret... Sorry, couldn't resist...
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Post by apubleed on Feb 13, 2022 19:04:38 GMT
You book to see Cabaret, you get Cabaret... Sorry, couldn't resist... Really? Because their website suggests you are booking to see Eddie Redmayne and Jessie Buckley in Cabaret. Given this marketing I would hope and expect a refund if either star was out, as would be common practice in NYC where producers don't rip you off (see: Glenn Close in Sunset Boulevard).
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Post by theatremiss on Feb 13, 2022 21:34:31 GMT
Does Jessie Buckley have certain performances off each week or is it just genuine “indisposition”? Only asking as I know she was off yesterday matinee but on for the evening, and I think I read that she’d had a similar thing of doing one show of a two-show day earlier in the run too. Seems like she may not be performing Saturday matinees. I certainly hope to see her in a few weeks when I’ll be at the Kit Kat Club. She wasn’t at a Sat evening performance I went to. I wasn’t fussed as I’m not a fan. Maybe she’s running it down a bit as the new cast start rehearsals in a coup,e of weeks and Buckley has filming coming up
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Post by mattnyc on Feb 13, 2022 22:08:24 GMT
I want to chime in on the “you’re paying to see the show not the star” thing. That’s insane and not true at all and always comes off as a holier-than-thou type thing to say. When a production is charging as much money as this is so that they can pay the stars salary and build and market the entire thing around them, you ARE paying to see the star. It’s like here on Broadway right now. When Hugh Jackman was out of Music Man, they canceled the show until he was back. Yes there’s a handful of people who would go see it anyways but you’re paying that much money to see Hugh. People are paying this money to see Eddie and Jessie and if they’re out, people have every right to be upset and try to get their money back and there is NOTHING wrong with that.
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Post by sph on Feb 13, 2022 23:05:11 GMT
I do have to agree really. On the whole, understudies are wonderful and have an incredibly tough job filling the shoes of a "star", and in certain shows I really don't mind seeing one. But if a show has been sold and produced and booked by audiences on the strength of a name, it's understandable to be disappointed not to see them.
I'm sure Carol Channing's understudy was wonderful, but we all want to be able to say we saw HER as Dolly. I'm sure Angela Lansbury's understudy was incredible, but we still want to have seen Lansbury as Rose/Mrs Lovett etc.
It's different when you're seeing the fifteenth touring cast of Wicked of course, or the tenth cast of Matilda, or a new graduate in a lead, because the show is the brand name which sells, not the "star".
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Post by shambles on Feb 13, 2022 23:21:30 GMT
I would have an issue if someone gets something like scheduled absences post ticket sales. But how does one navigate this in case of genuine illness or whatever else unexpected thing?
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Post by distantcousin on Feb 14, 2022 10:37:54 GMT
I love the idea of Emily Bishop as Sally Bowles! LOL!!!!!!!!!!!!!!! Oh, Mr Sugden!
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Post by distantcousin on Feb 14, 2022 10:40:51 GMT
I want to chime in on the “you’re paying to see the show not the star” thing. That’s insane and not true at all and always comes off as a holier-than-thou type thing to say. When a production is charging as much money as this is so that they can pay the stars salary and build and market the entire thing around them, you ARE paying to see the star. It’s like here on Broadway right now. When Hugh Jackman was out of Music Man, they canceled the show until he was back. Yes there’s a handful of people who would go see it anyways but you’re paying that much money to see Hugh. People are paying this money to see Eddie and Jessie and if they’re out, people have every right to be upset and try to get their money back and there is NOTHING wrong with that. Exactly. When premium pricing related to paying for a big star is involved, then you should get a refund if they're a no-show. Or at the very least a discount. The rules of standard theatre don't apply.
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Post by fluxcapacitor on Feb 14, 2022 11:09:46 GMT
I want to chime in on the “you’re paying to see the show not the star” thing. That’s insane and not true at all and always comes off as a holier-than-thou type thing to say. When a production is charging as much money as this is so that they can pay the stars salary and build and market the entire thing around them, you ARE paying to see the star. It’s like here on Broadway right now. When Hugh Jackman was out of Music Man, they canceled the show until he was back. Yes there’s a handful of people who would go see it anyways but you’re paying that much money to see Hugh. People are paying this money to see Eddie and Jessie and if they’re out, people have every right to be upset and try to get their money back and there is NOTHING wrong with that. Exactly. When premium pricing related to paying for a big star is involved, then you should get a refund if they're a no-show. Or at the very least a discount. The rules of standard theatre don't apply. Totally agree about the refund. Especially in this case when promotion has been so heavily based on the two leads. Even something like the upcoming run of Grease, which is heavily using Peter Andre as its pull - even to the extent of listing his name under the title on TodayTix (and subsequently putting me off visiting, but I digress...) it's rather unfair to anyone who has booked specifically for that reason if he's not there. I disagree about an option for a discount though. You should be offered a refund/voucher, exchange, or the option to watch the show without the star name(s) present. If you've booked for a show based on the star names, and you feel strongly enough about it, it's your choice to then take a refund or exchange. I don't think you should be allowed to watch the show anyway plus receive a discount. That gets into a very grey area - e.g. how much extra is a seat worth if Jessie Buckley is performing? £100? £15? And it would also open up the option for everyone in that auditorium to try claiming a discount, even if they didn't actually care who the performers were.
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Post by Mark on Feb 14, 2022 11:16:27 GMT
Exactly. When premium pricing related to paying for a big star is involved, then you should get a refund if they're a no-show. Or at the very least a discount. The rules of standard theatre don't apply. Totally agree about the refund. Especially in this case when promotion has been so heavily based on the two leads. Even something like the upcoming run of Grease, which is heavily using Peter Andre as its pull - even to the extent of listing his name under the title on TodayTix (and subsequently putting me off visiting, but I digress...) it's rather unfair to anyone who has booked specifically for that reason if he's not there. I disagree about an option for a discount though. You should be offered a refund/voucher, exchange, or the option to watch the show without the star name(s) present. If you've booked for a show based on the star names, and you feel strongly enough about it, it's your choice to then take a refund or exchange. I don't think you should be allowed to watch the show anyway plus receive a discount. That gets into a very grey area - e.g. how much extra is a seat worth if Jessie Buckley is performing? £100? £15? And it would also open up the option for everyone in that auditorium to try claiming a discount, even if they didn't actually care who the performers were. An interesting one and I only recall it being done once - and that was a 50% refund for those attending Sister Act at the Palladium when Whoopi was out during her run as mother superior.
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Post by ladidah on Feb 14, 2022 11:29:29 GMT
Agreed, you can't blatantly sell a show on the back of a star turn then be surprised people have paid to see the star!
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Post by mattnyc on Feb 14, 2022 14:42:44 GMT
Does the West End have an “above the title” rule like we have on Broadway, where if a performer is listed above the title and they’re out of the show then a refund must be given if requested?
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Post by couldileaveyou on Feb 14, 2022 14:49:48 GMT
Does the West End have an “above the title” rule like we have on Broadway, where if a performer is listed above the title and they’re out of the show then a refund must be given if requested? Sadly no.
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Post by shambles on Feb 14, 2022 14:50:17 GMT
Does the West End have an “above the title” rule like we have on Broadway, where if a performer is listed above the title and they’re out of the show then a refund must be given if requested? No. T&Cs state that you are not entitled to refund/exchange of ticket in case of understudies being used for performances.
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Post by Being Alive on Feb 14, 2022 18:24:18 GMT
It's so interesting reading this thread because, even though I've paid lots of money for shows that are marketed solely on the star...I'd never expect a refund if they weren't on because that's always the risk you take, ESPECIALLY in the times we are currently living in?
Wild how many people expect a refund if X isn't on I tell you, wild.
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Post by mattnyc on Feb 14, 2022 18:44:38 GMT
But it’s not wild. If this was 1975 where you could go to a movie or a musical for about the same price than yeah, it’s understandable. But in 2022 where you can either take your family to a show or pay half your rent, then things have changed a bit. Again, when a show is marketed around one or two people, when their names are as much or even more of a selling point for that product than the show itself, than people are allowed to be disappointed and wanting to swap their tickets to see the show being advertised.
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Post by A.Ham on Feb 14, 2022 19:16:14 GMT
[/quote] Seems like she may not be performing Saturday matinees. I certainly hope to see her in a few weeks when I’ll be at the Kit Kat Club.[/quote]
She did the Sat matinee on 15th Jan as I definitely saw her then! Didn’t seem to be many weeks where the leads didn’t do the full 8 shows initially but perhaps Jessie is tiring as they get further into the run?
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Post by Rory on Feb 14, 2022 19:17:41 GMT
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Post by marob on Feb 14, 2022 19:39:10 GMT
🤔 Odd they’re only just filming a trailer, especially with a cast change apparently imminent.
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Post by shambles on Feb 14, 2022 19:42:26 GMT
🤔 Odd they’re only just filming a trailer, especially with a cast change apparently imminent. Yeah, why not do it with the new cast ? They'll be there soon enough.
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Post by fiyero on Feb 14, 2022 19:52:20 GMT
Unless they are filming the new cast?
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Post by crowblack on Feb 14, 2022 20:10:46 GMT
Needed to sell tickets for spring/summer? For promotion for awards season?
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Post by crabtree on Feb 14, 2022 20:13:11 GMT
as part of it's 50th anniversary this week, I did watch the masterpiece that is the film, and yes of course it's different to the stage show, but what exactly is the definitive stage show now, what do the Kander and ebb estate see as the official licensed version. So much has been chopped and rearranged or cut or added to, what do you get now. Is there a list of official musical numbers. Oh to have a time machine to see judi dench as sally, and to see that production. i suspect it only hinted at the darkness, he decadence we now expect in a production. heck I've seen some lightweight productions only briefly touching on he darker themes. Thinking of how strong the film was when it opened - amazing. it still works on so many levels.
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Post by stagebyte on Feb 14, 2022 20:16:43 GMT
So why is Mr Woodward getting his knickers in a twist about being paid? Did he want paid actors in the seats? Why does everything have to be transactional? A couple of ‘headshots’ have also asked the same question. I could see how this would be an amazing opportunity for any theatre lover. Snacks and bits of the show more than enough for me if I lived closer. More than you get at a standard tv recording.
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