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Post by happytobehere on Mar 17, 2020 15:38:30 GMT
I’ve got a ticket for the 20th, It hasn’t been cancelled (yet), do we think it will be? If so am I likely to be refunded?
As much as I would like to help out the theatre industry by letting them keep my ticket cost, i’m quite short on money right now, so would prefer a refund if it is cancelled.
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Post by Dr Tom on Mar 17, 2020 15:47:06 GMT
I’ve got a ticket for the 20th, It hasn’t been cancelled (yet), do we think it will be? If so am I likely to be refunded? Yes, unfortunately it will be cancelled. I also have a ticket for the same night. I presume the theatres that are only announcing cancellations on a night-by-night basis are doing this in the hope that there's an official closure notice given by the Government (and they can claim on their insurance etc). Or this might be to just manage cashflow, so they don't have to pay out a lot of money all on the same day. |
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Post by ThereWillBeSun on Mar 17, 2020 15:47:56 GMT
I’ve got a ticket for the 20th, It hasn’t been cancelled (yet), do we think it will be? If so am I likely to be refunded? As much as I would like to help out the theatre industry by letting them keep my ticket cost, i’m quite short on money right now, so would prefer a refund if it is cancelled. You will be receiving an email from your point of purchase most likely - they are obligated to refund or exchange. A lot of agencies including the one I work for are still receiving information from various theatres in terms of how they want us to proceed. (compared to how it has been, absolutely hell on Earth, bar this morning - it has been very calm) |
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Post by Jane Parfitt on Mar 17, 2020 16:45:41 GMT
The Garrick/Nimax website confirms it's closed
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Post by musicalmarge on Mar 17, 2020 20:27:55 GMT
Damn. Did this even open?
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Post by sf on Mar 17, 2020 20:29:13 GMT
Damn. Did this even open?
Press night was supposed to be March 24th.
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Post by anthony40 on Mar 17, 2020 20:38:38 GMT
You know every now and then this random thought of empathy for Vanessa Williams pops into my head. All pumped up for this show, only to find the she's stuck over here with her family back in America and not being able to leave.
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Post by theoracle on Mar 17, 2020 20:44:49 GMT
Damn. Did this even open?
Press night was supposed to be March 24th.
I booked especially for the 25th... having to miss a Rob Houchen show pains me. And yes, Vanessa Williams must be having a hard time right now^^. This must be scary |
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Post by Deleted on Mar 17, 2020 20:54:59 GMT
Got to be one of the shorted west end stints then? So sad not to have seen this - I love most of the cast in their individual projects and to see such a talented bunch of people putting on a show would have been a joy.
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Post by couldileaveyou on Mar 17, 2020 20:56:21 GMT
Really sad, a wonderful cast and I was hoping for a cast recording. So glad I caught one of their previews
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Post by princeton on Mar 17, 2020 21:50:47 GMT
I don't think there's been any announcement about it being cancelled altogether, in fact the official twitter feed only mentions performances this week.. At the moment Nimax (along with Delfont Mackintosh and LW Theatres) is cancelling performances on a week-by-week basis (tickets still on sale for performances from 23 April) - and whilst in reality it may be some time before it's business as usual, and City of Angels may be one of the casualties that don't reopen, I think it's premature to write it off altogether.
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Post by juicy_but_terribly_drab on Mar 17, 2020 22:12:50 GMT
If anything this seems unlikely to close outright compared to most shows since it's supposed to close in September.
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Post by Dr Tom on Mar 17, 2020 22:41:58 GMT
Is something else already booked for the theatre afterwards? If not, it could continue.
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Post by mrbluesky on Mar 17, 2020 22:52:56 GMT
Is something else already booked for the theatre afterwards? If not, it could continue. The Drifters Girl is booked in, but I suspect we may see a few theatres rejigging dates in the coming weeks. Hopefully this’ll get back on track soon. |
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Post by Deleted on Mar 17, 2020 23:22:15 GMT
You know every now and then this random thought of empathy for Vanessa Williams pops into my head. All pumped up for this show, only to find the she's stuck over here with her family back in America and not being able to leave. I’d imagine she’s in conversations to leave ASAP. There’s no reason for her to stay if she cannot do the job and her home country is looking at closing it’s borders. Her understudy might just need to step up. |
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Post by theoracle on Apr 6, 2020 14:21:11 GMT
With the show now postponed until June, will this mean any adjustment to the casting? Will Rob Houchen, Rosalie Craig and Theo James now be staying beyond the 30th May date or be returning on later in the run? I really regret not booking to see this on an earlier date now
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Post by couldileaveyou on Apr 6, 2020 14:33:08 GMT
With the show now postponed until June, will this mean any adjustment to the casting? Will Rob Houchen, Rosalie Craig and Theo James now be staying beyond the 30th May date or be returning on later in the run? I really regret not booking to see this on an earlier date now If Chichester's South Pacific hasn't been cancelled there's no way Rob Houchen can return, he'll need to start rehearsals in June |
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Post by theatrefan77 on Apr 8, 2020 23:27:47 GMT
Nimax has refunded me for the performance I was due to attend in two weeks. Really quick service. I only applied a few days ago. A big thank you to them! Much appreciated. This is the quickest refund I've got during this period.
I must say that most of my other bookings have been refunded/exchanged or they are in the process. The exception is ATG, the only ones still pending, and they are not replying my emails or answering the phone.
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Post by longinthetooth on Apr 9, 2020 10:13:07 GMT
I was very impressed with their refund process too. I was due to go on 20th May. Had the email on the 6th, replied, and received refund on the same day. Wish the same could be said for ATG.
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Post by lou on Apr 9, 2020 10:32:39 GMT
Did Nimax contact you? I was due to go on the 2nd May but haven’t heard yet.
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Post by theatremadness on Apr 9, 2020 13:42:10 GMT
Completely forgot that I use a different email to my main one for Nimax. Was due to see City of Angels on Tuesday just gone but hadn't heard anything - no big deal. But just checked my secondary email and there it was! They had messaged me so I’ve applied for a refund. Hopefully even though it's backdated they'll still process it. If not, hopefully my £20 will be put to good use!
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Post by longinthetooth on Apr 9, 2020 14:28:53 GMT
Did Nimax contact you? I was due to go on the 2nd May but haven’t heard yet. Yes they did, by email. |
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Post by djdan14 on Apr 9, 2020 16:05:42 GMT
Did Nimax contact you? I was due to go on the 2nd May but haven’t heard yet. They didn’t contact me either after my date had passed, so just sent them a tweet and they sorted it. At the time they said they had sent me an email but I never have received it. |
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Post by david on Apr 9, 2020 17:44:00 GMT
I got 2 emails yesterday from ATG for the 2 Manc POTO tour for 2 e-vouchers. I filled out the on-line form that they have posted requesting a cash refund last night. Hopefully they will respond in due course and credit my bank balance (as one of the tickets was for a family member). If not, I'm going to end up with a lot of vouchers on my account by the time they get through all my orders. Yup, I requested refunds for 6 things on the online form - the earliest was 3 weeks ago. In the interim have had vouchers for 3 of them! So seems the time to get to the online form is 3 weeks minimum. Did Tweet to ask what response times were. I don't really mind TBO, if ATG replied saying it was taking X number of weeks to get to the forms, at least would manage expectations. But they just said they were busy and would eventually get to the form! I don't know a single person that has actually had a refund though! On City of Angels, with predictions now coming in that we won't be open again until September, wonder if this will also be pulled. Also wonder if it does re open, if Houchen, Craig et al would extend. Cast half the (limited) appeal for me on this one! With CoA, I was in 2 minds whether to get a refund or not as I got my ideal seat for £20. Though with the e-mail I got from NIMAX yesterday, I decided to go for the refund and take my chances down the road about seating if we get any news about the production extending post September as with you its the cast that is the attraction. Thanks for the info about ATG. I have been keeping an eye on their Twitter page about the refunds/e-voucher situation but didn't see much new info. |
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Post by BurlyBeaR on May 5, 2020 16:31:17 GMT
All Nimax theatre shows Cancelled until 28th June. Button to request refund included in the email.
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