4,155 posts
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Post by kathryn on Jan 14, 2019 16:22:46 GMT
Do find some irony in all the talk of expanding access to the NT here in that this play sounds like exactly the sort of thing that will put off potential theatre fans if they get a ticket, lured in by a star and then met with something highly obscure. I believe this is precisely why @baemax is regarding it as a spectator sport! It's all just a bit of an odd situation, isn't it?
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562 posts
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Post by jadnoop on Jan 14, 2019 16:32:50 GMT
that doesn't change the fact that there are some people who have never seen the inside of a theatre and never will do again got tickets and people who have seen over a hundred productions at The National didn't. We'll never agree because I will never accept that that is right. Unless the NT hand out tickets one-by-one to people based on the ranking system that you have in your mind, it's inevitable that some people who consider themselves 'true' theatre goers will miss out. That might be made worse (or 'fairer' depending on your viewpoint) by the ballot system, but is an inevitable fact of the combination of a limit run, small auditorium and big star. Indeed, even under such a ranked system of sales, some 'high passion' customers might miss out if their availability to come to London is limited and their available days happen to sell out to those above them. And, for what it's worth, those loyalty schemes you mention have less to do with 'rewarding' loyal customers, and more to do with encouraging people to buy stuff they wouldn't otherwise get. This is the same reason that shops generally do 'buy 3 for the price of 2' type sales far more than 'get 1/3 off' type sales.
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Post by Deleted on Jan 14, 2019 17:40:43 GMT
Nope. The different members levels had additional (separate) ballots that effectively gave them extra chances to succeed compared to those in the completely public sale.
That doesn't change the fact that when the demand is so high those 'chances' are still pretty low.
And that doesn't change the fact that there are some people who have never seen the inside of a theatre and never will do again got tickets and people who have seen over a hundred productions at The National didn't. We'll never agree because I will never accept that that is right. For someone who appears to care so much about passion you do seem to be hell-bent on preventing those whose first trip to the theatre might spawn such a passion from ever getting the chance to do so. Yes, some people who got tickets might never go back (and the play itself might be the main issue there), but you seem to be assuming there are hundreds if not thousands of such people, which is highly unlikely to say the least... We all were first time visitors to a theatre once, and as far as I'm concerned no-one should be barred from choosing a play for their first show purely because they want to see its star. We've probably all discovered work that way. It doesn't make a first time visitor any less passionate than someone who has the luxury of time and money to make repeat visits. Quantity and quality are never synonymous, and that applies equally here. To say otherwise can only serve to perpetuate the view that complex theatre is elitist - to my mind it is distasteful snobbery, and no better than the issue of superfans who feel they are more entitled to see a show/performer than anyone else just because they've been a million times before.
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Post by Deleted on Jan 14, 2019 17:48:02 GMT
So perhaps priority ticket buying should go to those that buy the most G&Ts at the interval. Look if it was a mathematical equation based on G&T consumption and number of restraining orders from Chorus Boys, we know who would have ALL the ballot tickets. And that is the most sane response I can muster to the rest of this.
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Post by Deleted on Jan 14, 2019 18:02:31 GMT
Look if it was a mathematical equation based on G&T consumption and number of restraining orders from Chorus Boys, we know who would have ALL the ballot tickets. And that is the most sane response I can muster to the rest of this. What can I say? My gin fizz brings all the boys to the yard.
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1,970 posts
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Post by sf on Jan 14, 2019 18:43:15 GMT
Yet members who commit themselves to £90 in membership fees and hundreds more in ticket purchases throughout the year were put on w same level as someone who couldn't even point out The National on a map... Speaking as someone who is a member at that level, and who entered the ballot and didn't win, I'm fine with it. The National's membership schemes have their place - I wouldn't be shelling out however-much-it-is per month if I thought they didn't, particularly since I don't live in London and I'm not there every week - but they receive significant public funding, and it therefore wouldn't be a good look for them if tickets were only available to people who pay for a membership.
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Post by Deleted on Jan 14, 2019 19:02:46 GMT
that doesn't change the fact that there are some people who have never seen the inside of a theatre and never will do again got tickets and people who have seen over a hundred productions at The National didn't. We'll never agree because I will never accept that that is right. Unless the NT hand out tickets one-by-one to people based on the ranking system that you have in your mind, it's inevitable that some people who consider themselves 'true' theatre goers will miss out. That might be made worse (or 'fairer' depending on your viewpoint) by the ballot system, but is an inevitable fact of the combination of a limit run, small auditorium and big star. Indeed, even under such a ranked system of sales, some 'high passion' customers might miss out if their availability to come to London is limited and their available days happen to sell out to those above them. And, for what it's worth, those loyalty schemes you mention have less to do with 'rewarding' loyal customers, and more to do with encouraging people to buy stuff they wouldn't otherwise get. This is the same reason that shops generally do 'buy 3 for the price of 2' type sales far more than 'get 1/3 off' type sales. Those schemes for supermarkets are a con but I made a comparison with the football team I support. For example, in a fortnight's time we have a big away match against Portsmouth in the FA Cup and will receive approximately 3,000 tickets. Now, we're not a big team but we have around 12,000 active regular fans so the club deploy the loyalty points system to make sure the most loyal 3,000 have first refusal on those tickets. Everyone accepts this is fair and if they want to attend such fixtures then they need to be more loyal. Such a system would work wonders for National.
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Post by Deleted on Jan 14, 2019 19:06:12 GMT
And that doesn't change the fact that there are some people who have never seen the inside of a theatre and never will do again got tickets and people who have seen over a hundred productions at The National didn't. We'll never agree because I will never accept that that is right. For someone who appears to care so much about passion you do seem to be hell-bent on preventing those whose first trip to the theatre might spawn such a passion from ever getting the chance to do so. Yes, some people who got tickets might never go back (and the play itself might be the main issue there), but you seem to be assuming there are hundreds if not thousands of such people, which is highly unlikely to say the least... We all were first time visitors to a theatre once, and as far as I'm concerned no-one should be barred from choosing a play for their first show purely because they want to see its star. We've probably all discovered work that way. It doesn't make a first time visitor any less passionate than someone who has the luxury of time and money to make repeat visits. Quantity and quality are never synonymous, and that applies equally here. To say otherwise can only serve to perpetuate the view that complex theatre is elitist - to my mind it is distasteful snobbery, and no better than the issue of superfans who feel they are more entitled to see a show/performer than anyone else just because they've been a million times before. I'm not trying to stop people attending the theatre but merely asking that the lifeblood are rewarded on occasions such as this. To use my football metaphor again, do you think it would be fair if someone who had only ever watched the sport from the comfort of their armchair managed to get a ticket for England vs Scotland in a World Cup game and someone who had attended every England game for a decade missed out? There's a reason why loyalty is rewarded in other areas.
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Post by Deleted on Jan 14, 2019 19:10:25 GMT
You cannot quantify love or loyalty of a production (or even a football team) those who spend money on tickets every week to a match do not love their team more than those who watch them in the pub. Those who see NT Live rather than trek to London do not love it more or are more deserving than those who live locally and have the means to do so.
I didn't see a single show in the Nash last year. Logistics and finances kept me away. I am not less 'loyal' because of it.
I'm fine with 'rewards' for membership scheme holders, in whatever form. I'm not fine with the idea there is a 'ranking' of theatre attendees.
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1,970 posts
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Post by sf on Jan 14, 2019 19:11:48 GMT
Those schemes for supermarkets are a con but I made a comparison with the football team I support. For example, in a fortnight's time we have a big away match against Portsmouth in the FA Cup and will receive approximately 3,000 tickets. Now, we're not a big team but we have around 12,000 active regular fans so the club deploy the loyalty points system to make sure the most loyal 3,000 have first refusal on those tickets. Everyone accepts this is fair and if they want to attend such fixtures then they need to be more loyal. Such a system would work wonders for National.
Such a system would be HIGHLY inappropriate in an institution that receives significant public funding. If it's funded partly by the taxpayer, you simply cannot impose a system in which tickets for the most in-demand show are only available to patrons who have spent over a certain amount/accrued a certain number of "loyalty points" over the past year.
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Post by Deleted on Jan 14, 2019 19:27:36 GMT
*puts Arts Council hat on*
The point of ACE funding is to widen accessibility, in the general sense, but also to keep costs down to bring down financial barriers. Therefore any organisation with significant ACE funding (never mind other public monies) would soon find themselves with, what I believe is known technically as a lot of explaining to do.
*takes Arts Council hat off*
Plus such a system is a good way to turn the average punter off an organisation sharpish.
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Post by Deleted on Jan 14, 2019 19:28:26 GMT
You cannot quantify love or loyalty of a production (or even a football team) those who spend money on tickets every week to a not love their team more than those who watch them in the pub. Sorry, and completely off on a tangent but those who watch 'their' team in a pub - excluding away games - normally only fall into two categories : * Glory hunters who attach themselves to successful clubs they have no connection with and whom they 'support' merely because they are successful * Old timers who have been priced out and replaced by Johnny Come Latelys from watching their local teams. Both are a sad endictment on modern football and the former are rightfully mocked by football fans across the country relentlessly. Anyway that is completely off topic. No one is going to change their minds or opinion on this but that's ok. Thank you for reading my little rants!
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Post by Deleted on Jan 14, 2019 19:46:34 GMT
A theatre funded by the public (partly) should ensure that it does not exclude part of that public from being able to attend. An NT live would cover that but none appears forthcoming. A tour would help, but this isn’t likely to tour. An extension similarly but a slim chance, I imagine, and it has to be announced alongside an initial booking period.
I think many see that this has so far been a PR disaster; angering regulars, cutting out many (most?) who would have attended for the first time, setting remainers versus leavers (whoops, I mean winners versus losers), etc.
First mistake was choosing a very big name for a very small theatre in a very limited run. Second gross miscalculation was promoting a ballot as some sort of egalitarian thing instead of it being an admission of failure to avoid exclusivity.
An exclusive production at the National that deliberately cuts out many of the public who pay for it is pretty scandalous as long as it remains that none of the extra means of making it available as per above are not provided. Punchdrunk got hauled over the coals for it and that was only for an R and D experiment. For a full production the NT turning people away just proves to people that it is for the few and not the many (or whatever Magic Grandad said).
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Post by floorshow on Jan 14, 2019 21:25:59 GMT
A theatre funded by the public (partly) should ensure that it does not exclude part of that public from being able to attend. That's the issue in a nutshell - any other production, everyone has the opportunity to get tickets even if success is dependent on a bit of effort and perseverance. I just don't get the logic of throwing that out the window to introduce something that actually prevents people from getting tickets.
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Post by gingerB on Jan 14, 2019 21:56:49 GMT
Nobody should be excluded from attending the theatre. However the way this ballot has been run doesn't seem fair to me. This ballot has created nothing but a hype. Some people entered the ballot just for the sake of it. People asked friends, family and their cats and dogs to enter the ballot. People from abroad entered the ballot too.
I was lucky enough to win the ballot, I have a membership, however I didn't get the chance to buy tickets for the dates I was aiming for, the first week or so. Comes the public ballot and even the under 25s and they manage to get front rows and first week and paying less money than me. Not fair really. At least they could have saved better and more quantity of seats for members
This is why I want to queue up outside to try to get a ticket for the first week
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Post by caa on Jan 14, 2019 22:01:42 GMT
A theatre funded by the public (partly) should ensure that it does not exclude part of that public from being able to attend. An NT live would cover that but none appears forthcoming. A tour would help, but this isn’t likely to tour. An extension similarly but a slim chance, I imagine, and it has to be announced alongside an initial booking period. I think many see that this has so far been a PR disaster; angering regulars, cutting out many (most?) who would have attended for the first time, setting remainers versus leavers (whoops, I mean winners versus losers), etc. First mistake was choosing a very big name for a very small theatre in a very limited run. Second gross miscalculation was promoting a ballot as some sort of egalitarian thing instead of it being an admission of failure to avoid exclusivity. An exclusive production at the National that deliberately cuts out many of the public who pay for it is pretty scandalous as long as it remains that none of the extra means of making it available as per above are not provided. Punchdrunk got hauled over the coals for it and that was only for an R and D experiment. For a full production the NT turning people away just proves to people that it is for the few and not the many (or whatever Magic Grandad said). I 100% agree with this comment, my main issue is that I am concerned that NT will do this again in the future. As a member of quite a few theatres I don't book tickets because of a star actor, but based on other factors, and had NT just opened booking saying it was a new Martin Crimp play that would have been far fairer than what they have gone and done, as I very much doubt it would have sold out to members at least before the cast was announced.
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Post by asfound on Jan 14, 2019 22:10:34 GMT
People asked friends, family and their cats and dogs to enter the ballot. People from abroad entered the ballot too. This is a good point that hasn't been brought up - if sitting at your computer all morning with 3 devices is somehow "gaming the system", then surely so is setting up multiple accounts to enter the ballot or getting a bunch of people to enter for you etc. I don't see how one system is inherently fairer than the other. At the end of the day those in the know, or those who are willing to be a little unscrupulous are always going to get an advantage. I personally think the traditional method is fairer because it is more directly open to all and those who are really interested in a particular production can then make the effort to find out booking dates, get a membership, take the morning off and so on. Whereas with a ballot people who aren't that bothered either way can just throw their name into the hat for the hell of it due to the hype or fame.
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Post by gingerB on Jan 15, 2019 7:41:37 GMT
People asked friends, family and their cats and dogs to enter the ballot. People from abroad entered the ballot too. This is a good point that hasn't been brought up - if sitting at your computer all morning with 3 devices is somehow "gaming the system", then surely so is setting up multiple accounts to enter the ballot or getting a bunch of people to enter for you etc. I don't see how one system is inherently fairer than the other. At the end of the day those in the know, or those who are willing to be a little unscrupulous are always going to get an advantage. I personally think the traditional method is fairer because it is more directly open to all and those who are really interested in a particular production can then make the effort to find out booking dates, get a membership, take the morning off and so on. Whereas with a ballot people who aren't that bothered either way can just throw their name into the hat for the hell of it due to the hype or fame. This is what I mean, without the ballot, only people interested in seeing the play would have tried to buy. With the ballot many less interested and some with multiple accounts reduced the chances of those really wanting to see the play. I don't really understand this high demand thing. Many concerts are much higher demand and they still don't run ballots. Just make sure to be there online when the tickets go on sale and good luck. and I'm wondering how they are gonna check the tickets against the ballot winners, they can't possible check everyone. I already know someone under 25 who is taking someone over 30 with them.
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Post by crowblack on Jan 15, 2019 9:29:59 GMT
I don't really understand this high demand thing. It gives the impression of being a Willy Wonka-ish publicity stunt for newspaper coverage (which it got). They didn't do it for Mosquitoes with National Treasure Olivia Colman in the same small venue, and her stage appearances are rarer than Cate Blanchett's. In that case I missed out on public sale day (sold out in minutes) but with a couple of hours dedicated to page refreshing a few weeks later I got the best seats in the house, and again for my mum later in the run.
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Post by drmaplewood on Jan 15, 2019 9:53:48 GMT
Is anyone contemplating day seats? I imagine it's going to be a very early start.
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Post by jadnoop on Jan 15, 2019 10:10:11 GMT
I don't really understand this high demand thing. It gives the impression of being a Willy Wonka-ish publicity stunt for newspaper coverage (which it got). They didn't do it for Mosquitoes with National Treasure Olivia Colman in the same small venue, and her stage appearances are rarer than Cate Blanchett's. In that case I missed out on public sale day (sold out in minutes) but with a couple of hours dedicated to page refreshing a few weeks later I got the best seats in the house, and again for my mum later in the run. If we're going to compare like with like, then how the day seats are handled, whether or not returns go online, whether or not names are printed on the tickets, and how the play was marketed are completely separate from the method that the tickets are initially sold. Similarly, one might say that the NT shouldn't pay for big stars in small venues but again, that's a separate issue from the sales method.
In your example, the fact that you missed out on Mosquitoes tickets within a few minutes is simply a reflection of demand v supply. Furthermore, your position in the queue when tickets went on sale was randomly assigned meaning that Mosquitoes was, in effect, sold by ballot. Even the 'multiple ballots' of "When We Have Sufficiently..." has a proxy with the Mosquitoes sale, since there were separate booking periods for each membership level.
The big difference is that traditional sales require you to enter the ballot at a specific moment in time, rather than giving a period of time. And while that period might encourage people to enter without really caring, the flipside is that some 'true' theatregoers don't have the flexiblity to knock off work/study/whatever at the moment that a new play goes on sale.
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Post by wiggymess on Jan 15, 2019 10:18:41 GMT
You cannot quantify love or loyalty of a production (or even a football team) those who spend money on tickets every week to a not love their team more than those who watch them in the pub. Sorry, and completely off on a tangent but those who watch 'their' team in a pub - excluding away games - normally only fall into two categories : * Glory hunters who attach themselves to successful clubs they have no connection with and whom they 'support' merely because they are successful * Old timers who have been priced out and replaced by Johnny Come Latelys from watching their local teams. Both are a sad endictment on modern football and the former are rightfully mocked by football fans across the country relentlessly. Anyway that is completely off topic. No one is going to change their minds or opinion on this but that's ok. Thank you for reading my little rants! That is so binary it is absolutely laughable.
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Post by Deleted on Jan 15, 2019 10:25:36 GMT
I don't believe that using multiple browsers to see which will get me nearest the front of the queue gives me a statistically significant advantage over the people who don't I'm afraid I feel it rather does - at the very least it gives you a wider selection of tickets, and also the earlier you go through the system, the less likely it is to fall over and put you to the back again. You and I clearly have very different ideas of what "statistically significant" means. Considering people were reporting being up to position 9057 in the queue *just to enter the ballot* then I'd have to have a HELLUVA lot of different browsers available to me to put a noticeable dent in any stats, and I don't usually go over two unless it's something like Angels In America.
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Post by crowblack on Jan 15, 2019 10:35:47 GMT
Even the 'multiple ballots' of "When We Have Sufficiently..." has a proxy with the Mosquitoes sale, since there were separate booking periods for each membership level. I happen to think the "advance tickets for rich people" system at a publicly, nationally funded theatre is awful too. It's not about enthusiasm. To use the Willy Wonka parallel, it's like having Veruca Salt's dad. Mosquitoes was fairer because return tickets went back on sale immediately, enabling someone like me, who can only afford the trip if she can get advance train tickets, to get tickets weeks in advance and go. Typically at the National, return tickets pop up all the time. Not so with this: they seem to be holding them back (I've had that auto update system tracking the page and - nothing). Ditto Friday Rush, which allows non-Londoners to have a chance to get something 7 days in advance - they're not doing that for this either. Day seats are not an option for those outside London and it's a theatre funded by the whole country.
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Post by Backdrifter on Jan 15, 2019 10:36:45 GMT
I'm not trying to stop people attending the theatre but merely asking that the lifeblood are rewarded on occasions such as this. To use my football metaphor again, do you think it would be fair if someone who had only ever watched the sport from the comfort of their armchair managed to get a ticket for England vs Scotland in a World Cup game and someone who had attended every England game for a decade missed out? Yes, it would be fair. But I don't think 'fair' is the right word because to me, the notion of 'fairness' doesn't even apply. There is stuff out there you might want to see, and you'll be able to see some of it but not all. There's nothing wrong with the points system you described at QPR, but that doesn't make the scenario you described above unfair. I'm sure it'd likely be irritating to the England regular in your example, but oh well there it is. I've spent decades paying to see all kinds of theatre and that makes me feel happy I've done a reasonable bit to support it but it doesn't give me any sense of entitlement or feel I have the right to benefit from some notion of "fairness" - such a concept has never occurred to me. I simply accept that when something attracts high demand, if it's something I'm interested in seeing there's a high chance I'll miss out. I've no interest in potentially annoying myself by wondering how many who beat me to getting tickets were dedicated theatregoers or total first-timers. I'll never know and even if I did, what good would it do me and what would be the point of feeling hard done by about it? those who watch 'their' team in a pub - excluding away games - normally only fall into two categories : * Glory hunters who attach themselves to successful clubs they have no connection with and whom they 'support' merely because they are successful * Old timers who have been priced out and replaced by Johnny Come Latelys from watching their local teams. Both are a sad endictment on modern football and the former are rightfully mocked by football fans across the country relentlessly. If that's serious and not some form of subtle satire - wow! It's one of the most unfair, sweeping things I've ever read.
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