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Post by christya on Jan 23, 2021 16:11:31 GMT
I responded to the email to request a specific night and got a reply quite quickly confirming the reallocation. So if there's a night you definitely want that's worth doing, but otherwise I think they're just working through.
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Post by fiyero on Jan 23, 2021 19:52:10 GMT
I responded to the email to request a specific night and got a reply quite quickly confirming the reallocation. So if there's a night you definitely want that's worth doing, but otherwise I think they're just working through. I think they’ll give me reopening night, when I’d be double booked but will move my other plans. If they give me the Saturday after I’ll need to reboook Come from Away. |
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Post by stuartmcd on Feb 2, 2021 22:26:56 GMT
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Post by Deleted on Feb 5, 2021 12:09:53 GMT
Just had an email from ATG rescheduling my concert ticket to the first night that they are intending to reopen. Very happy, fingers crossed for 19 June!
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Post by fiyero on Feb 5, 2021 12:43:25 GMT
Just had an email from ATG rescheduling my concert ticket to the first night that they are intending to reopen. Very happy, fingers crossed for 19 June! I was rebooked to 26/06 which I can’t do. I got muddled in how to request a different date (the link took me to a generic FAQs so replied asking for 19/06. Fingers crossed |
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Post by CG on the loose on Feb 5, 2021 13:33:33 GMT
Just had an email from ATG rescheduling my concert ticket to the first night that they are intending to reopen. Very happy, fingers crossed for 19 June! I was rebooked to 26/06 which I can’t do. I got muddled in how to request a different date (the link took me to a generic FAQs so replied asking for 19/06. Fingers crossed I couldn't do the date I was rescheduled to either and got stuck in an FAQ loop trying to get to the re-reschedule option, so ended up simply requesting a refund and re-booking for the first show. |
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Post by christya on Feb 5, 2021 17:46:01 GMT
Really hoping this first show goes ahead - I'm at both the matinee and evening that day, because I rescheduled for the evening and then realised there was a matinee which is technically first and asked for my second ticket to be there.
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Post by CG on the loose on Feb 5, 2021 18:55:45 GMT
Really hoping this first show goes ahead - I'm at both the matinee and evening that day, because I rescheduled for the evening and then realised there was a matinee which is technically first and asked for my second ticket to be there. I hope so too, but if it doesn't, I'll reschedule again... some day, soon (everything's relative) I hope, we'll be back out there again. |
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Post by Deleted on Feb 5, 2021 19:24:48 GMT
Really hoping this first show goes ahead - I'm at both the matinee and evening that day, because I rescheduled for the evening and then realised there was a matinee which is technically first and asked for my second ticket to be there. Ah I hadn't realised there was a matinee! Guess I'm at the second show then rather than the first. Oh well, I prefer evening shows anyway. |
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Post by fiyero on Feb 5, 2021 19:29:37 GMT
I’ve found the form now, looks loong! I think I’ll just hope my email was enough
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Post by ceebee on Feb 5, 2021 22:10:05 GMT
I opted for a refund as the date offered didn't suit me plus I wasn't happy that they were trying so hard to avoid offering refunds. I'll see it when the day seats start again.
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Post by danb on Feb 6, 2021 8:08:29 GMT
I opted for a refund as the date offered didn't suit me plus I wasn't happy that they were trying so hard to avoid offering refunds. I'll see it when the day seats start again. And I’ve asked for a refund but just keep being sent a new date! |
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Post by fiyero on Feb 6, 2021 12:31:07 GMT
I’ve found the form now, looks loong! I think I’ll just hope my email was enough They’ve emailed me telling me to phone during office hours. How I wish this was as simple as my Nimax ones have been edit: I’ve just completed the form. Fingers crossed |
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Post by danb on Feb 6, 2021 13:22:55 GMT
I opted for a refund as the date offered didn't suit me plus I wasn't happy that they were trying so hard to avoid offering refunds. I'll see it when the day seats start again. And I’ve asked for a refund but just keep being sent a new date! Update! I’ve received a reply, and apparently it is being processed! |
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Post by fiyero on Feb 7, 2021 12:20:25 GMT
And I’ve asked for a refund but just keep being sent a new date! Update! I’ve received a reply!!! Me too, rebooked for reopening night (I know it’s not the first performance but I think it will be electric!) |
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Post by ceebee on Feb 8, 2021 13:46:35 GMT
I opted for a refund as the date offered didn't suit me plus I wasn't happy that they were trying so hard to avoid offering refunds. I'll see it when the day seats start again. And I’ve asked for a refund but just keep being sent a new date! I had this, so sent a curt email saying can you please just give me my money back thank you... Still waiting... |
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Post by CG on the loose on Mar 9, 2021 21:41:58 GMT
I see the two shows on Saturday 19 June are no longer on sale, though I've not heard anything about my booking. However, the show's COVID info page says performances are suspended until Friday 18 June... I'm hoping that means we'll get socially-distanced Saturday shows before the full house opens on the Monday.
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Post by fiyero on Mar 9, 2021 21:52:45 GMT
I see the two shows on Saturday 19 June are no longer on sale, though I've not heard anything about my booking. However, the show's COVID info page says performances are suspended until Friday 18 June... I'm hoping that means we'll get socially-distanced Saturday shows before the full house opens on the Monday. It would be cool, I don’t think they’d sold above 50% yet. |
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Post by Mark on Apr 14, 2021 9:19:59 GMT
Reopens 22nd July
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Post by Deleted on Apr 14, 2021 9:35:02 GMT
Yes I've just had that email, despite my previous booking being manually moved to 21 June by ATG just a few weeks ago, when they told me over the phone that 21 June was on sale!
They seem to be a bit slow in their decision-making compared to others, which is fine and I know they've been cautious throughout, but if they are going to do that they should just take all their shows off sale until they have confirmed dates rather than having to move bookings for what will now be the third time!
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Post by Mark on Apr 14, 2021 11:39:33 GMT
Yes I've just had that email, despite my previous booking being manually moved to 21 June by ATG just a few weeks ago, when they told me over the phone that 21 June was on sale! They seem to be a bit slow in their decision-making compared to others, which is fine and I know they've been cautious throughout, but if they are going to do that they should just take all their shows off sale until they have confirmed dates rather than having to move bookings for what will now be the third time! My dad had moved his June 19th date to June 21st on Monday! I guess there is no precedence for this but it’s far from ideal. |
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Post by Deleted on Apr 15, 2021 9:10:53 GMT
Keep getting exclusive presale e-mails for this, even though it's been on sale for ages.
Typical ATG!
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Post by CG on the loose on Apr 15, 2021 9:33:59 GMT
Happy to discover when checking my ATG account just now that my booking for 19 June has been transferred to 22 July. Come From Away was my last pre-COVID show and it feels right to be at their first back.
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Post by christya on Apr 15, 2021 10:25:57 GMT
Swapped one booking for the new reopening really easily, hope this one goes ahead. It'll be fantastic to be back.
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Post by eatbigsea on Apr 19, 2021 7:05:42 GMT
This is a good documentary about the show (and the events), and the Canadian High Commission is offering free tickets to see it: bit.ly/32jYFdV |
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