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Post by fiyero on Mar 1, 2021 20:19:33 GMT
21st now seems to have disappeared from the website! The plot thickens. Surely they won't reopen at a Thursday matinee? |
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Post by Deleted on Mar 1, 2021 20:21:39 GMT
21st now seems to have disappeared from the website! The plot thickens. Surely they won't reopen at a Thursday matinee? I’d assume not! Weds now being held back for initial first night people to get first dibs? The first Cinderella Wednesday has also disappeared! |
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Post by ceebee on Mar 1, 2021 22:04:30 GMT
I normally don't get precious about stuff like this but after some of us stumped up the reddies in good faith for the right to buy early, surely we're owed the right to rebuy/switch? Already peed off as I had fantastic tickets for 5 June (at no small cost). I don't just want to be offered the chance to rebook for a later date and be told "vouchers are non-refundable". Some serious goodwill on the line here.
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526 posts
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Post by danielwhit on Mar 4, 2021 22:37:13 GMT
Has anyone who had booked for prior to 21st July heard anything from LW Theatres yet about rebooking?
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Post by Deleted on Mar 4, 2021 22:58:22 GMT
Has anyone who had booked for prior to 21st July heard anything from LW Theatres yet about rebooking? No not yet! |
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Post by Deleted on Mar 5, 2021 18:33:49 GMT
The first Wednesday has made a triumphant return to the LW Theatres booking page!
(In case anyone cares lol ;-))
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Post by danb on Mar 5, 2021 18:48:02 GMT
The LW booking page is having a rough week isn’t it? Missing circles, vanishing dates...is it based in the Bermuda Triangle.
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Post by Deleted on Mar 5, 2021 18:50:38 GMT
The LW booking page is having a rough week isn’t it? Missing circles, vanishing dates...is it based in the Bermuda Triangle. Indeed lol. Alas the Gillian Lynne Circle Mystery remains unsolved. We may need to get Coleen Rooney to investigate. Though at least after the Carrie song video we can rest assured that it still exists. What a time! |
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Post by fiyero on Mar 5, 2021 20:18:54 GMT
The first Wednesday has made a triumphant return to the LW Theatres booking page! (In case anyone cares lol ;-)) The seat I booked for original reopening night is showing as booked, the one next to me (which was available when I last looked) is available. When will they let us know if this means they have rebooked us or we need to rebook? |
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3,450 posts
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Post by ceebee on Mar 6, 2021 19:54:44 GMT
I can't believe after all the hype to get vouchers for first options on tickets, that they would then leave first nighters in limbo. My hunch is that they'll offer 5 June seats a new performance (a bit like the Les Mis Concert preview) perhaps on the Tuesday or the Saturday before. You might recall when booking opened you could book the 5th and then the next show was 9th June for a few days.
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1,736 posts
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Post by fiyero on Mar 6, 2021 20:36:05 GMT
I can't believe after all the hype to get vouchers for first options on tickets, that they would then leave first nighters in limbo. My hunch is that they'll offer 5 June seats a new performance (a bit like the Les Mis Concert preview) perhaps on the Tuesday or the Saturday before. You might recall when booking opened you could book the 5th and then the next show was 9th June for a few days. It really looks like they have moved us to 21/07 unless anyone can disprove it. I can’t see that they would have sold that many tickets for that night otherwise. I bought DMT+ to get Les Mis concert tickets which were cancelled under the 50% cap and I will lose the rebooked ones too. It is a bit weird that it is a midweek school night but if it is I’ll be there! |
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3,450 posts
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Post by ceebee on Mar 6, 2021 21:21:12 GMT
I can't believe after all the hype to get vouchers for first options on tickets, that they would then leave first nighters in limbo. My hunch is that they'll offer 5 June seats a new performance (a bit like the Les Mis Concert preview) perhaps on the Tuesday or the Saturday before. You might recall when booking opened you could book the 5th and then the next show was 9th June for a few days. It really looks like they have moved us to 21/07 unless anyone can disprove it. I can’t see that they would have sold that many tickets for that night otherwise. I bought DMT+ to get Les Mis concert tickets which were cancelled under the 50% cap and I will lose the rebooked ones too. It is a bit weird that it is a midweek school night but if it is I’ll be there! Me too - first nights don't usually matter for me, but this one does. I want to see it before the whingers and naysayers decry it as a pale imitation of the old show. |
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Post by inthenose on Mar 6, 2021 22:32:41 GMT
It really looks like they have moved us to 21/07 unless anyone can disprove it. I can’t see that they would have sold that many tickets for that night otherwise. I bought DMT+ to get Les Mis concert tickets which were cancelled under the 50% cap and I will lose the rebooked ones too. It is a bit weird that it is a midweek school night but if it is I’ll be there! Me too - first nights don't usually matter for me, but this one does. I want to see it before the whingers and naysayers decry it as a pale imitation of the old show. Hi. I don't know you, but may I PM you to prevent the conversation going off topic? Thanks!  |
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Post by ceebee on Mar 6, 2021 22:39:39 GMT
Me too - first nights don't usually matter for me, but this one does. I want to see it before the whingers and naysayers decry it as a pale imitation of the old show. Hi. I don't know you, but may I PM you to prevent the conversation going off topic? Thanks! Of course, be my guest. |
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Post by danielwhit on Mar 7, 2021 10:19:22 GMT
What surprises me is the fact we've been in this situation for a good few days now and six weeks of early bookers are in limbo unable to do anything because of the lack of communication. Even a "we're working on it, we'll get back to you soon" would have been appreciated.
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1,736 posts
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Post by fiyero on Mar 7, 2021 10:34:42 GMT
What surprises me is the fact we've been in this situation for a good few days now and six weeks of early bookers are in limbo unable to do anything because of the lack of communication. Even a "we're working on it, we'll get back to you soon" would have been appreciated. This seems to be the case for a lot of shows it seems. Even the holding messages from other shows don’t reassure me. Not sure if they are worried that it might have to change again? |
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Post by scarpia on Mar 7, 2021 15:27:54 GMT
It really looks like they have moved us to 21/07 unless anyone can disprove it. I can’t see that they would have sold that many tickets for that night otherwise. I bought DMT+ to get Les Mis concert tickets which were cancelled under the 50% cap and I will lose the rebooked ones too. It is a bit weird that it is a midweek school night but if it is I’ll be there! Me too - first nights don't usually matter for me, but this one does. I want to see it before the whingers and naysayers decry it as a pale imitation of the old show. "Showbusiness is a business" etc, "Cameron can do what he wants" etc. |
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3,450 posts
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Post by ceebee on Mar 15, 2021 20:24:47 GMT
Anybody else received an email about POTO? No dates mentioned in it, which is interesting. Basically just asking folk to sit tight while they get in touch with people as they are trying to move people sequentially. Really do hope they don't screw up bookings for those who paid ahead to get priority for the reopening... Anybody got any further info?
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1,736 posts
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Post by fiyero on Mar 15, 2021 20:28:58 GMT
Anybody else received an email about POTO? No dates mentioned in it, which is interesting. Basically just asking folk to sit tight while they get in touch with people as they are trying to move people sequentially. Really do hope they don't screw up bookings for those who paid ahead to get priority for the reopening... Anybody got any further info? I got the same email. I hope they decide soon! |
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660 posts
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Post by Oleanna on Mar 16, 2021 1:11:06 GMT
Could somebody share the email please?
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1,736 posts
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Post by fiyero on Mar 16, 2021 7:35:35 GMT
Could somebody share the email please? Dear Fiyero We're pleased to confirm that subject to the successful completion of the government's planned roadmap, The Phantom of the Opera will reopen at Her Majesty's Theatre in London this summer. This may mean that some existing bookings need to move and we will contact those customers affected as soon as new dates are confirmed. Look out for another email from us within the next few weeks, which will include all of the details you'll need regarding your visit. We're contacting all our guests individually, so please bear with us as we work through each booking as quickly and carefully as possible. We would like to take this opportunity to thank you for your patience and understanding as we work to confirm the new reopening schedule. You don't need to do anything We know how much you're looking forward to seeing Phantom, so to make it nice and easy for you, any affected bookings will be moved into the same seats for the equivalent performance within the run. We understand that bookings may have been made for specific dates and performances and we will do our very best to move any bookings that are impacted. We’ll be in contact with you very soon to confirm the new performance details, including information about how to exchange your tickets for a new date or obtain a refund should you need to. Please keep an eye on your inbox, junk and spam folders for this email. Please don't contact us until we've contacted you. On behalf of the producers, we'd like to thank you for booking tickets to see The Phantom of the Opera and look forward to welcoming you to Her Majesty's Theatre very soon. Thank you for your ongoing support and patience in these uncertain times. With our best wishes, The LW Theatres Team |
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660 posts
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Post by Oleanna on Mar 16, 2021 10:58:20 GMT
Could somebody share the email please? Dear Fiyero We're pleased to confirm that subject to the successful completion of the government's planned roadmap, The Phantom of the Opera will reopen at Her Majesty's Theatre in London this summer. This may mean that some existing bookings need to move and we will contact those customers affected as soon as new dates are confirmed. Look out for another email from us within the next few weeks, which will include all of the details you'll need regarding your visit. We're contacting all our guests individually, so please bear with us as we work through each booking as quickly and carefully as possible. We would like to take this opportunity to thank you for your patience and understanding as we work to confirm the new reopening schedule. You don't need to do anything We know how much you're looking forward to seeing Phantom, so to make it nice and easy for you, any affected bookings will be moved into the same seats for the equivalent performance within the run. We understand that bookings may have been made for specific dates and performances and we will do our very best to move any bookings that are impacted. We’ll be in contact with you very soon to confirm the new performance details, including information about how to exchange your tickets for a new date or obtain a refund should you need to. Please keep an eye on your inbox, junk and spam folders for this email. Please don't contact us until we've contacted you. On behalf of the producers, we'd like to thank you for booking tickets to see The Phantom of the Opera and look forward to welcoming you to Her Majesty's Theatre very soon. Thank you for your ongoing support and patience in these uncertain times. With our best wishes, The LW Theatres Team Thank you. Just received mine. |
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Post by Deleted on Mar 18, 2021 9:14:26 GMT
Slightly off-topic in that it's international news but I was a bit surprised to see new this morning of "Cameron Macintosh's Brilliant New production" of Phantom opening soon in Sydney Opera House, with the Laurence Connor artwork. Details inside show what looks to be the 2012 production that originated on the UK touring circuit, so given the show is nearly a decade old the press lingo is surprisingly loose with facts. au.thephantomoftheopera.com/ |
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Post by westendboy on Mar 18, 2021 16:10:12 GMT
Slightly off-topic in that it's international news but I was a bit surprised to see new this morning of "Cameron Macintosh's Brilliant New production" of Phantom opening soon in Sydney Opera House, with the Laurence Connor artwork. Details inside show what looks to be the 2012 production that originated on the UK touring circuit, so given the show is nearly a decade old the press lingo is surprisingly loose with facts. au.thephantomoftheopera.com/I saw this earlier as well! I thought this production would have been discontinued, seeing as apparently ALW wasn't a fan of it, at least that's what I've heard. |
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Post by BurlyBeaR on Mar 18, 2021 18:39:16 GMT
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