1,484 posts
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Post by theatrefan62 on Apr 18, 2023 10:04:12 GMT
Website is now live
It remembers email addresses so if you've already claimed last time you can't do it again, unless you have new email addresses
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736 posts
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Post by dippy on Apr 18, 2023 10:05:26 GMT
Website is not working for me, didn't get a voucher last time round as I was too slow, this time I put in the info and then the website stopped working, will try again.
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Post by evilmat360 on Apr 18, 2023 10:13:33 GMT
The site has been going very slowly, but if it doesn't seem to submit the first attempt on each of the pages click again and it seems to progress.
Though it is warning that it may take up to an hour for the voucher to arrive, so make sure to make a note of the order number in case it doesn't turn up.
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Post by jacob on Apr 18, 2023 10:25:00 GMT
Website is not working for me, didn't get a voucher last time round as I was too slow, this time I put in the info and then the website stopped working, will try again. Same boat, submitted all details and got onto the full name and postcode page before it booted me out with nothing . So annoying  |
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Post by jacob on Apr 18, 2023 10:25:56 GMT
“ All Love Your Local Theatre vouchers have currently been claimed.” Ffs😭
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Post by jacob on Apr 18, 2023 10:26:46 GMT
*sigh*
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594 posts
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Post by og on Apr 18, 2023 10:29:57 GMT
Queued for 30minutes, popup saying it's my turn, click ok, page refreshes, 'Queue paused'.
Well I'm glad others were able to their multiple vouchers previously.
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80 posts
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Post by theatrekiwi on Apr 18, 2023 10:34:58 GMT
Looks like there was huge demand. I saw they had £200,000/8,000 tokens available. Not sure about others but my queue number was 50,000!
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736 posts
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Post by dippy on Apr 18, 2023 10:38:11 GMT
Even though the website did stop working after I had submitted everything I did just get an email with the voucher which was good, glad it worked and I managed to get one. Hope that yours worked too Jacob.
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Post by jacob on Apr 18, 2023 10:39:22 GMT
Even though the website did stop working after I had submitted everything I did just get an email with the voucher which was good, glad it worked and I managed to get one. Hope that yours worked too Jacob. Did you get to a confirmation page beyond the 2nd page where you insert your postcode and full name? just stuck loading for me before not going through. A shame !! not the end of the world though |
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725 posts
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Post by theatremiss on Apr 18, 2023 10:50:06 GMT
Absolute debacle. I got all the way through, filled out my claim form, hit send then got thrown out. Went back in again, using a different email and lottery number as I thought they may say I’d used the email again. Got a flippin message saying I have tried multiply times from the same browser and to try again later. I really would have been happy with 1 voucher
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221 posts
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Post by Peter on Apr 18, 2023 11:14:15 GMT
Even though the website did stop working after I had submitted everything I did just get an email with the voucher which was good, glad it worked and I managed to get one. Hope that yours worked too Jacob. Did you get to a confirmation page beyond the 2nd page where you insert your postcode and full name? just stuck loading for me before not going through. A shame !! not the end of the world though I got stuck at the same point (second page, just whirling around). Then it asked me to download something, crashed out, and when I tried again said I had already used the email address Ah well |
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Post by jacob on Apr 18, 2023 11:25:06 GMT
Did you get to a confirmation page beyond the 2nd page where you insert your postcode and full name? just stuck loading for me before not going through. A shame !! not the end of the world though I got stuck at the same point (second page, just whirling around). Then it asked me to download something, crashed out, and when I tried again said I had already used the email address Ah well bugger !!! It seems that vouchers could still come through if you received the ‘cannot use email twice’ page. We’ll have to see |
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736 posts
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Post by dippy on Apr 18, 2023 11:50:56 GMT
Did you get to a confirmation page beyond the 2nd page where you insert your postcode and full name? just stuck loading for me before not going through. A shame !! not the end of the world though No, I didn't get any kind of confirmation, the website failed to work after clicking submit leaving the page after having filled in my phone number and postcode. After that I couldn't get back on it. |
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731 posts
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Post by sophie92 on Apr 18, 2023 11:51:24 GMT
Even though the website did stop working after I had submitted everything I did just get an email with the voucher which was good, glad it worked and I managed to get one. Hope that yours worked too Jacob. Did you get to a confirmation page beyond the 2nd page where you insert your postcode and full name? just stuck loading for me before not going through. A shame !! not the end of the world though This is similar to what I had - I entered my details and hit “Claim Voucher” and even now the page is still stuck with the loading wheel, the page didn’t crash or anything. I emailed the address that the Theatre Tokens twitter account shared, who have replied to say I have claimed a voucher but to give it an hour or two to come through. We will see what happens and if I do actually get a voucher or not. |
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221 posts
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Post by Peter on Apr 18, 2023 12:31:49 GMT
I got stuck at the same point (second page, just whirling around). Then it asked me to download something, crashed out, and when I tried again said I had already used the email address Ah well bugger !!! It seems that vouchers could still come through if you received the ‘cannot use email twice’ page. We’ll have to see And a voucher has now turned up!  |
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Post by jacob on Apr 18, 2023 12:35:31 GMT
bugger !!! It seems that vouchers could still come through if you received the ‘cannot use email twice’ page. We’ll have to see And a voucher has now turned up! Relief !!!! Me too. Panic over hahaha |
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643 posts
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Post by jek on Apr 18, 2023 12:35:33 GMT
I too experienced the page crashing after I put in all my details. But it did eventually show a confirmation page and my voucher has now arrived. The irony is that the voucher I got this time and the one I got last time are about the best financial return I have ever had from the lottery. I have had the same numbers in the draw on Saturdays and Wednesdays for 25 years (we took out the first ticket the day after our now 25 year old son was born). We've never won more than a tenner or a lucky dip! Not moaning about this as I like to think I've helped fund various things but it is nice to get a tangible reward!
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731 posts
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Post by sophie92 on Apr 18, 2023 13:01:15 GMT
Just had my voucher come through too
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4,361 posts
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Post by shady23 on Apr 18, 2023 13:12:09 GMT
It is amazing that these vouchers have been given away. I am very thankful.
Such a fantastic initiative.
Well done Theatre Tokens and the National Lottery 👏
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7,182 posts
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Post by Jon on Apr 18, 2023 13:34:02 GMT
I can't complain about the Lottery, I won £68 the other week which is good innings.
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725 posts
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Post by theatremiss on Apr 18, 2023 19:35:44 GMT
Absolute debacle. I got all the way through, filled out my claim form, hit send then got thrown out. Went back in again, using a different email and lottery number as I thought they may say I’d used the email again. Got a flippin message saying I have tried multiply times from the same browser and to try again later. I really would have been happy with 1 voucher And after a while a voucher appeared. Spent already |
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2,262 posts
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Post by richey on May 10, 2023 12:06:35 GMT
More unused vouchers being released tomorrow at 11am
Just had an email saying a small number will be released and they expect demand to be high
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7,182 posts
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Post by Jon on May 10, 2023 12:42:29 GMT
Who are these people who keep getting vouchers and not spending them?
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1,864 posts
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Post by Dave B on May 10, 2023 13:17:43 GMT
Who are these people who keep getting vouchers and not spending them? I wonder if it is done by amount too. Eg if you got a ticket for something under £25, the change could goes back into the pot after 18 days. |
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