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Post by acidqueen on Jun 26, 2017 21:03:18 GMT
Welcome, acidqueen. www.theatretokens.com/faq has the answer: change is given in cash up to £1, tokens for the rest. You'd need to check with the National about using theatre tokens to buy other tokens. My guess is not, though, as tokens are exchangeable for tickets. Oooh, the theatremonkey themself (himself, herself, monkeyself?)... Goodness. Your site is an amazing resource! Anyway, I'd read that FAQ but had an inkling that theatres wouldn't want to give cash change and wanted some confirmation. On Saturday I visited Wyndham's and the National and as I thought, neither could give cash change. The staff member at Wyndham's said they couldn't give change at all (not even in tokens), and the lovely Box Office Manager (who intervened of her own accord) said that she'd worked on the West End for over 10 years and had never given cash as change! The National were very confused by the whole change from tokens concept (although they could give tokens as change, down to £1 as clair said) and had to sort it out on the till while I saw Common. They were unable to change a £10 token for two £5 ones, they couldn't sell an NT gift voucher for the remainder (as you guessed) and they couldn't take 50p cash to make the change a round multiple of £1. I ended up having to make a 50p donation, which I don't resent, but would rather SOLT have their website reflect the reality, rather than their fantasy!
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Post by acidqueen on Jun 23, 2017 19:44:18 GMT
I'm currently nursing a rather large collection of Theatre Tokens (mostly from my weakness for their 10% bonus offers)- and am wondering what happens when one tries to purchase a ticket costing, for example £27.50 with £30 worth of tokens. The FAQ states that change will be given in Theatre Tokens - but I wasn't aware that denominations this small existed, and in any case, some theatres must not keep them in stock or run out. Does anyone know if a theatre would let one purchase a gift voucher with the remaining value (eg. a Delfont Mackintosh or National Theatre gift voucher for £2.50)? On another, although related note, do theatres allow the purchase of gift vouchers with Theatre Tokens outright (ie. a £20 Theatre Token for a £20 National Theatre voucher)? - I'm hoping to pounce on Network at the National when sales open, and Theatre Tokens can't be used online. Many thanks for any help; as you can see from my post count, I'm rather new here.
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