Managed to get 2 £10 tickets, but it was a struggle! When I eventually got the seating plan to load and selected my seats there was an agonizing wait as each subsequent page too about 10 minutes to load. I have never had an easy booking experience with the Almeida, it's atrocious.
Hey, the Almeida FOH staff are NOT dreadful. They are perhaps stymied by the system they have to work with, but I've always found them personable, charming, and helpful when dealing with them directly.
Post by theatremonkey.com on Sept 8, 2016 9:47:03 GMT
The box office staff are outstanding at the Almeida, I agree.
FOH can be a bit variable, like any theatre. I think at "Richard III" I managed to buy a programme without the usher saying a single word (she managed a grunt to indicate I'd produced the correct change, I recall). Generally, pretty reasonable, and I've had some good chats with some of them at times.
"No, I'm not 'Banksy'." Suddenly I'm Denying Graffiti...
Found my basket again so got the £10 seats I wanted (or rather, the ones I had to take because my first choice left one seat going begging) but like Jasmine it took AGES to run the payment process. Still, got there in the end. Good luck everyone still struggling!
What an absolute farce. Four hours down the line and no sign of any interaction with a seating plan...
I love how their error page suggests attempting a telephone booking. Unless their telephone booking operation is a call centre staffed by every out of work actor in the city, I don't see how that that could be any more proficient than a website that should be able to withstand demand.
I've got unnecessarily arsey with some poor social media person because the website has been awful for as long as I can remember. Booking period after booking period nothing has been done to improve it and I have no reason to believe they are actually working on it when they've failed to fix it before. There are smaller theatres, with less money that manage to have a system that doesn't fall over.